Mzz M.
Better Business Bureau of Los Angeles and Silicon Valley, Inc. supporting scams
Better Business Bureau of Los Angeles in Silicon Valley is a dishonest business organization. Most people believe that BBB can help solve your problems but that isn't true, BBB is not a government organization. I filed a complaint with the Department of Justice and the federal trade commission to investigate this business organization. I had spoken with other customers who have been scammed by BBB believing that they resolving complaints. A petition is created regarding the misleading of A+ ratings while companies who are BBB members are scamming customers. I contacted BBB in San Jose because a company called Your mechanic refuses to honor the warranty for the installation of front brakes on top of the warped rotor. Your mechanic tried to scam me out of $158.77 and interfered with the dispute complaint between my bank Capital one. After I got my car inspected by Pep Boys at the request by Capital one bank, it was discovered other discrepancies that Your Mechanic neglected such as my back brakes, tire, and tire rims. When the Pep Boys report was disclosed BBB closed the case to protect Your mechanic and Capital one favored Your Mechanic. I discovered that Capital one bank is a member of the Better Business Bureau too. This is all a scam. AN "A+" RATING DOESN'T REALLY MEAN A BUSINESS IS TRUSTWORTHY Sometimes you can see that a company has an "A" rating with the BBB, and these scores are often tossed around in advertisements, but that doesn't mean the company is trustworthy. It simply means that the company has upheld its obligation to the BBB and followed its membership rules. Ratings come from a variety of factors from time in business to the number of complaints received, both answered and unanswered. A 2015 report found that some businesses with high BBB ratings were being investigated for fraud or other illegal behavior. The BBB uses its own accreditation standards, which are built on the BBB Standards for Trust. These eight principles "summarize important elements of creating and maintaining trust in business." Being a BBB-accredited business can cost companies more than $10,000 a year. Businesses wanting to display that blue torch on their websites and marketing materials must pay an annual fee. Small businesses with up to 100 employees generally have to pay anywhere from $500 to $1,500 per year; larger companies could pay upwards of $10,000 annually. I received a phone call and email from Better Business Bureau President stating that Your Mechanic want to refund my dispute of $158.77. I want to know why Your Mechanic a multi-million dollar company that is known by the media would scam $158.77 from my bank Capital One in the first place? Knowingly that Your Mechanic worker would install new brake pads on top of a warped rotor, how incompetent? Why would Your Mechanic and Capital One Bank co conspire together and fabricate to prevent a consumer from getting their dispute? Why would the Better Business Bureau in San Jose continue to give Your Mechanic a high rating? Where is the accountability? Citizens are searching for companies to trust not business organizations that will support scams like Your Mechanic and Capital One Bank who are both members of Better Business Bureau. These businesses will scam during a crisis is unethical and corruptive behavior. I encourage everyone to file complaints to the Federal Trade Commission State Attorney Office media platforms such as trust pilot, pissed customer, consumer affairs, etc., to expose such businesses.