Cody P.
The BBB Mafia
Was struggling to rectify a bad situation with a company and felt it best to take it through BBB, and boy was I wrong! I was never provided a case number, just a temporary ID, only one follow up on my complaint, which I responded to immediately, then didn't receive another response with exception to them saying my complaint was closed due to me not responding. I dug into the complaint to find out the company did respond to my response, but it was never sent to me, and without a proper case number, I couldn't look anything up without them sending me information. I dug through my emails and they never sent me communication about the most recent response. Doing a little reading online the BBB has been known to be a "pay to play" company where they really don't care about the consumer, just lining their pockets. It's a virtual mafia, shaking down bad companies for money in order to get a good rating.


