Better Business Bureau is listed under Administration & Services.
Better Business Bureau (bbb.org) has 460 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingAdministration & Services
Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · RIVERTON, Wyoming
Excellent
Administration & Services · Nashville
Excellent
460 approved reviews, newest moderated first
Rich K.
Seems like a lot of dissatisfaction with the BBB recently. I filed a complaint and a couple of weeks later it was closed as "unresolved". If the details of my complaint aren't visible to those who may want to check out companies there is no motivation for them to be responsive.
Jacob
Used bbb numerous times to handle complaints but if you use them too much they block you from being able to pull bbb up on your phone.
Nikolina
Don't waste your time, they don't due anything even about blatant fraud.
Janet
I filed a complaints. I did not hear back. I called bbb after not hearing from them. I was told they had not heard back. So nothing more they Could do. I contacted the local office of the business I was complaining about. They told me they had bought this location. Any mail not for them had been returned. After this I contacted the office that should hav had my case. I was told to submit to them. Two weeks later I received a letter that they got no response from the company and they were closing my case.
Jonathan M.
Tremendous help every single time!
Mike
This is a crappy company, I have tried them twice with the same bad results. Don't waste your money. I was using them for 5 star reviews for my business. They have to verify reviews in order to post but told me they don't have time that I was not there only customer. They never followed thru w anything they promised. Bad company. 👎
Jason D.
The fact your checking this website means you already know the truth. Follow your gut.
Zack T.
I called to cancel my subscription with them a few months ago. I just found out they never canceled my subscription and it just renewed for another year at almost $1,000. We are reviewing the audio recordings where I specifically asked them to please do not renew my subscription. They make it near impossible to cancel, saying they will send you an email but the email is actually only in your BBB account email system (which you do not get notifications for). Their entire website and system feels like it hasn't been updated since 2005, it's basically useless. I now have no trust in BBB at all and their rating system means nothing to me if I see it on someone's business. What a shame