Bay Alarm MedicalReviews of bayalarmmedical.com

Natasha really help me out and was very understanding to my question and answer all my douts

Patient and very helpful!

Battery life of fall detection device is fair at best. Mother has had the extra pendant for fall detection for only ten months and it set off more low battery alerts than I can count. The representative was very helpful in trouble shooting which device was signaling a low battery alert which made me suggest it was defective. I was advised that it was NOT defective, as the battery is only good for, ironically, “10 months to two years”, and I could purchase a new device for $49 since I did not have it under warranty for $4.99/month. News to me. I cancelled the $10/month fee for fall detection monitoring. I feel that these devices should last longer than ten months and should have immediately been replaced free of charge. Not the representatives fault but it makes me suspicious on the battery life on the main medical alert pendant, which I was told has a 3-5 year battery life. We shall see. All in all, the monitoring system is very good and the representative was knowledgeable of the equipment, but the battery life is definitely suspect.

Adam Made it so easy to set up and test.

Rapid response for emergencies - always friendly and helpful, very tolerant of false alarms

When my mother is home n need they are quick to respond

Very friendly and consistent. He worked hard to obtain all my information for the their files and get me setup with the safety device. The only issue was with the software not behaving well during the information gathering, making it take longer.

Helpful and friendly