Bay Alarm MedicalReviews of bayalarmmedical.com

We accomplished setting up the paper work without any problems.

The lady was very thorough and patient with my non hitech self

I disabled my home unit by accidentally unplugging the receiving unit, whereupon the plug disables itself. I got a ALMOST IMMEDIATELY from the Bay Alarm office with help to reset the unit and test it. I might add that the plug itself has a label on it that says DO NOT UNPLUG. Didn't see it. This is not the first time I've had timely and helpful responses from Bay Alarm Medical.

All of your people are totally understanding and patient. I was having trouble with fall detection and we decided I am not compatible with this feature. Too Active. Helped me to delete from account and gave me directions to return. Thank you

Cruz was patient and gave easily understood instructions.

Kal was very friendly and patient!

Jason helped me get the call tree and notes updated. Seems like the system may not be able to have multiple addresses in file to coincidence with the multiple locations the medical alarm patient will rotate between. Look to update this. Overall good service

Your customer service representative, Ben, was helpful updating my payment method when the automated system would not accept my new card information. Thank you Ben.