Bay Alarm MedicalReviews of bayalarmmedical.com

The staff is so helpful. They are friendly & couldn't be better. The products are doing exactly what we needed.

Ben was easy to hear and understand.

Bay Alarm has always been top notch. They called to check if my system was working properly, as I had not tested it in quite awhile. Also, my lanyard button is nearing its normal end of life, so I appreciated that they let me know so I can order a new one before the old button stops working. Person that helped me was very nice...I would rate him a 5. However, the new lanyard button costs $35 (and with $15 std. shipping and tax was $53!!). I remember when we were provided replacement buttons for my disabled brother for free. I understand Bay Alarm needs to cover their costs, but the total just seems excessive. But I did appreciate their call and efforts to keep me safe.

Sarah was kind, knowledgeable, and patient . Thank you, Sarah for a job well done! Tracey

I had a few questions about the initial setup of the devices. Both your phone tech support and the internet chat person gave me clear explanations that answered my question.

Contacted Bay Alarm Medical following persistent "beeping" signals generated by landline Console. Spoke to answering service technician "Jenny", who immediately issued an order for replacement Console, including installation instructions, shipment tracking information, etc. I found our interactions and issue solution to be completely satisfactory.

Derek was very patie nt helpful. I did put the pendant on the charger but it still d oes not work

Customer service agent was extremely and answered my questions. Identified that my dad should get an upgraded version of the device and was able to provide one at no additional cost.