Batteries Plus BulbsReviews of batteriesplus.com

I purchased a motorcycle battery in September 2021. The battery would not keep a charge. I finally diagnosed the positive terminal would not stay tight. I took the battery back and this is my recollection of my terrible customer service. I tried to explain to the technician that the battery terminal post would not stay tight I was inconvenienced that the battery had to be tested. The technician tested the battery I tried to explain that the problem was that the terminal connection would not tighten up. Then I got these excuses. The terminal is not part of the battery and not under warranty. The battery will charge up on charger so I was in my on. Then I got I the old you mr customer over tightened the battery connection. Your problem. I did not buy that argument. Another tech told me over phone that he would look at the battery. I received a call the next day that a better screw was put in the terminal and that the battery was ok. I picked up battery and did not check the technicians work. Shame on me. I went to put te battery in my MC today the terminal connection was worse. Poor customer service and blaming me for messing up the terminal connection is why I am writing this negative review.

I brought my iPhone 12 mini in to have the charging port repaired. I was told that the part will need to be replaced. It was to be a one day job that turned into a six day ordeal. The wrong charging port was ordered initially and then I was told each day I was to pick up the phone to come back the next day. After 3 days I was told my screen was damaged by the staff and needed to be replaced as well. After 6 days I get the phone back with a cheap knock off screen that is poor quality compared to apple hardware. No apology or even acknowledgement for the horrible screen they gave me after breaking mine. Nothing was wrong with my factory screen. The phone was 14 months old when I brought it in.

Took key fob for Chrysler Pacifica for battery replacement on Fletcher Ave in Tampa. Guy walks around corner, comes back and says battery was bad and replaced it. I did not tell him to replace it, he just replaced it. I paid $22 plus tax for 1 battery, CR2032. I was suspicious, took FOB apart at home and tested it. Nearly dead in the red. MuRata made in Indonesia. Maybe I got a bad battery and he didn’t know it. Just bought 4 CR2032 on Amazon for $5. Guy tells me I have replacement for life and should be changed in 1 year. The original battery from vehicle purchased new lasted 4 years.

Bought battery in January 2022 was given rebate form filled out online on the 6th. Today March 2nd 2022 called to find out about rebate was told Duracell we bought was no eligible. Yes it was on .. same on them guess someone needed my rebate money more than me. Beyond pissed!

rating is a -100. stuck in the middle of nowhere and I have a full replacement warranty car was park in garage and it test borderline. so they say another person said battery had to test below a which my battery tested 11. was told by another that I took battery in frozen. I think not run to not walk out of this place why have warranty if you never honor them. I am from AZ and now stranded in the middle of North Dakota. with no battery. The worst people on the face of the earth. what a joke.

I f I could give them a 0 I would I went in for a front glass replacement on my i phone and the tech said he could do it . When i went back to pick up my phone the glass was broken in several places and the phone was dead and would not turn on I lost all my info on it . Bunch of hacks.

I've been using this company for all kinds of batteries for years, and they are consistently good to work with. Most items are in stock in their stores, and they offer discounts on internet orders that you pick up from the store. Selection is very good, and the staff are quite knowledgeable and helpful. Sometimes the store can be crowded, and one has to wait a few minutes for help. They also install car batteries and watch batteries for free. What's not to like?

Great service