Bath & Body Works - great fragrance finds in shower gels, body lotions, hand soaps, candles, Wallflowers, gifts and discontinued fragrances. Shop online, read customer reviews or find a store near you!
Bath & Body Works (bathandbodyworks.com) has 1,677 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Terri D.
I've ordered so many times with B&BW and I am never unhappy. They send out emails letting you know updates about shipment and answer any questions quickly. It does take some time to receive packages but that's not on them I don't believe.
Melissa W.
My experience with Bath & Body Works has only further proven to me that this is a company that cares about its customers and employees. Their stores were one of the first to closed down due to the COVID virus and they paid their salaried employees throughout this time, maybe even some others for a while, I am not positive about that. They also closed down half of their warehouses to protect as many employees as possible, yet have still processed their huge increase in orders within a reasonable period of time. Some reviewers are giving them bad reviews based solely on delivery experiences during the COVID shut down period, and that isn't fair because no business is operating the same way it had before, nor should it until all stores and warehouses are allowed to safely be fully operational again. I am still giving them 5 starts because I have received both the online ordered I placed within two weeks of ordering them, which is stellar for the current conditions. The products have arrived packaged just as securely as always, and the products are the same high quality items I have come to love at the store. But I also know that if for some reason I don't love them, I can return them per their 100% satisfaction guarantee policy. I would give them more stars if I could!
Beverly
I love the quality and price of their lotions and shower gels. Love the choices and love that I can get some great bargains. THANKS BATH AND BODY WORKS!
Betsy
I find good things here to give my daughters and grand daughters.
Christy C.
Excellent customer service. I ordered 9 hand sanitizers for friends due to this coronavirus situation and only one was damaged. I had to return the damaged one and the staff was happy to process a refund for me. I would definitely buy again. Love the smell for all their soaps!.
Andrea A.
Tuscaloosa store is on it!! Nadiya was so helpful and sweet and the girls behind the counter offered me a coupon deal. I will be back
Webdeals A.
Excellent service. Very satisfied customer here. Will order again from this store.
Jan A.
I absolutely love Bath and Body Works, I think their prices may be a little high but I have always gotten my order right on time and its always been packed nice! Thank you Bath and Body Works for such a wonderful shopping experience!
