emailmayasa
Buyer Beware Do NOT TRUST
This product I received from this company is not authentic Batana oil. The oil I received does not match the known characteristics of real, unrefined cold pressed Batana in color, texture, or scent. Authentic cold pressed Batana is amber to brown with a thick, buttery consistency. This COLD PRESSED product arrived pale, thin, and inconsistent with genuine COLD PRESSED Batana. After requesting a refund, I submitted the product for GC MS laboratory testing. The lab results confirmed that the chemical profile does not match Elaeis oleifera, the Honduran palm that produces true Batana oil. The analysis showed compounds that are inconsistent with authentic Batana. The seller’s own website description contradicts the product they shipped. Their page states that cold pressed Batana retains its natural carotenoids, which give the oil its signature amber hue. However, the product I received did not display any amber or golden coloration at all. They also claim cold pressed Batana has no smell and is yellow, which is scientifically inaccurate. If carotenoids and natural plant compounds are present as they claim the oil would show warm amber tones and carry a mild earthy scent. The lack of both indicates refining, dilution, or substitution, not authentic Batana. I have attached comparison photos showing real unrefined cold pressed Batana oil versus what I received. These companies paperwork and websites do not prove authenticity, especially as more companies outsource production and quality declines. Consumers deserve transparency and accurate labeling. I’m posting this so buyers are fully informed. I stand by this review and have documentation to support every statement.
Response from Batana Oil - Made in HondurasDec 12, 2025
Hello Mayasa, I completely disagree with your statements and responded to your email. You purchased the COLD pressed Batana. Your first email to me was stating that it did not have the smell and look of the regular Batana and when I pointed out that is because you purchased the cold pressed batana. I also pointed to you on our product page with the picture of the cold pressed batana which is yellow in color, and even states that it has no smell etc. This was all there before you clicked purchase. Cold pressed Batana does not have a smell and goes through cold pressed extraction which has a yellow color as shown on our pictures and even written on our product description. Mayasa, it sounds like you clearly wished to purchase the original batana oil which is what you were looking for and accidentally purchased the cold pressed. I pointed that out to you and offered you a discount even. The statements in your review contain several inaccuracies about Batana oil chemistry, extraction methods, and product characteristics that need clarification. 1. Color and Consistency Authentic Batana oil can range in color from pale gold to deep amber depending on harvest season, heat exposure during processing, and fatty-acid oxidation over time. It is not accurate to claim that “real” Batana is always amber or brown. Cold-pressed, unheated Batana frequently appears lighter—sometimes pale yellow or light gold—because it avoids the heat that darkens the oil. Thicker, darker “buttery” Batana typically results from heated traditional processing, not cold pressing. 2. Aroma Cold-pressed Batana also carries a very mild, nearly neutral scent. The earthy aroma commonly associated with Batana develops when the fruit is heated for hours during traditional extraction. This is why the scent profile differs between cold-pressed and heat-extracted versions. 3. Claims Regarding Carotenoids The presence of carotenoids does not guarantee a dark amber color. Carotenoid concentration varies based on fruit maturity, soil conditions, and processing temperatures. Low-heat extraction preserves carotenoids while still producing a lighter oil. Color alone cannot determine authenticity. 4. GC–MS Testing Interpretation I have asked you to provide me the GC-MS testing that you stated in this review you have before posting this review. I have not received a response. I also have COA and import records of all our products from Honduras. We are fully transparent about our sourcing, extraction method, and testing, and we provide documentation upon request. While we respect your right to share your experience, your conclusions do not align with the established chemistry of cold-pressed Batana oil. We stand behind the authenticity of our product and encourage customers to verify information using scientific, extraction-specific standards rather than relying on expectations shaped by traditionally heated varieties.