BaseusReviews of baseus.com

Baseus products are very poor quality, bad electronics, don't work to the specification on their website. I bought a USB-C hub last year. It ran so hot it burned your fingers. Baseus said that was normal. After loads of emails and complaints I eventually got my money back. They launched a new USB-C hub this year and I foolishly bought one. Absolute failure, didn't work in so many ways. But they really did everything they could to not allow me to return for a refund. I sent emails and videos to prove the faults. Their "30 day easy returns" website claim is simply a lie. I got a refund after reporting to PayPal. Dishonest company, avoid.

Verweigert mir das Produkt zu ersetzen seit fast einem Jahr. Das Gimbal kam schon kaputt an. Hab es aufgegeben.

Bought a Type-C Hub Docking Station and after 2 months of suffering because very bad WiFi connectivity I found out that the docking station was the cause of it!!!!

My Power Bank Charger has just stopped working, and its just over a year old. I have tried emailing and messaging customer support but they have not replied or even acknowledged my messages. So from now on, I will not be purchasing anything else from this company and will be advising my colleagues against buying from them. Clearly they think they think they can get away with poor service, but not in my case, Im totally against having any further or future dealings with them

This is one of the worst online company I have ever order from. I have not received my items and they refuse to return my money. Do noIt purchase anything from this company

I have a Baseus wireless phone charger that lasted about six months and then stopped working. I exchanged messages with Baseus Customer Service who demanded a video of the problem and a copy of the original proof of purchase, both of which I provided. I have been unable to get a response from them in a month. I'll never buy a Baseus product again.

Unseriös, schlechte Produkte und noch mieserer Support. Drei Produkte gingen nach knapp einem Jahr defekt, zwei Powerbanks (20 und 30.000 mah) sowie der 120W Gan Adapter. Der Support reagiert überhaupt nicht, Kopf in Sand Strategie. So bekommt China seinen Ruf weg, ich kaufe keine Baseus Produkte mehr um sie nach einem Jahr zu entsorgen!!!

Baseus Quality is sub-par at best. Their marketing is good often, looks nice and all but when you start using them for what you pay, you feel the inferiority of the product, quality issues and often overpromise than what it can really do. 1. Chargers often restart / switch on-off by itself. Never happened to other charges before. 2. Cables are often questionable on their specs and quality. Hence sub-par. You have to gamble a 50% chance of it is either good or bad. Also same issue with compatibility and reliability. Overall, if you want cheap cables, then this brand is ok, BUT if you want quality products.....this is not the brand for you.