BaseusBaseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
310 approved reviews, newest moderated first
Sander S.
2 out of 2 chargers caught fire. Bought on different times, few months apart GaN5 Pro 140w, roughly on second year caught on fire. I also bought 5 cheaper Baseus USB 10w chargers and 3 out of 5 have stopped working, but at-least they did not catch fire.
Anna H.
Excellent experience ordering directly from company and not 3rd party. Great earbuds.
Alexandros V.
I've been waiting for more than 20 days to ship my Black Friday order. They didn't. Instead they've said that it will take till January to ship. Is this a joke? Is this even a real company?
Monsieur D.
I Never buy something again from baseus, i ordered cameras, was not happy with the quality and i immediatly want to send it back after few days, they first try to convince me and didn't want to send a return ticket. After complain in paypal they immediatly send me return ticket but its not for free!! Shipping cost payed myself 21€,they wont refund me this cost. Big shit company I saw ever. I never recommend someone to buy here! Keep distance!!
Brian
I really put a lot of time and research into this company with its claim of "100% money back guarantee" within 7 days is a joke. I got a new $80 "power bank" model "Baseus PicoGo Ultra-Slim Qi2 Magnetic Power Bank 10000mAh" was dead on arrival. I have told them in multiple emails now it is a dead device. Now they want me to prove it with an emailed video. I've tried that option and the smallest I can get the video to send them what they "need" is way too big to email. Their policy of "free 7 day warranty zero-questions asked" is fake as can be. They will put you through the wringer just like with me. I would never buy another Baseus product as long as I live. My honest opinion.
Russell W.
Earbuds do not work.
Willy
Baseus helped me with a code that was glitched. A+ customer service. The product itself has everything I need as a MacBook user. Looks great on the desk. Great little device.
Michael and S.
Received this set of ear buds but I continue to have problems with the left bud, it does not stay operating, I have cleaned the contacts on both the case and the bud, but I continue to have to re-pair the unit to make them work…I like em when they are fully operational but 30% of the time the left bud doesn’t work