BaselaneReviews of baselane.com

They are bridging the gap between tenant and investor landlord. I'm using them for my investment properties that are 5 hours away. Managing tenants, rent collection, and payments while earning interest is straightforward. The best feature is that it's free!

Absolutely excellent. As a real estate investor who manages my own properties, this has been an invaluable tool for rent collection and accounting. Some highlights: Instantaneous opening business checking/savings accounts with unlimited virtual accounts and cards. Free wire transfers in one business day. Also 5% cashback at Lowe’s and Home Depot, and 1% everywhere else a very nice bonus for a debit card.

I really like the app and how easy and convenient it is to set up and manage my rental properties. I use it to collect rent and keep the security deposits safe. The only negative from my perspective is how long it takes for a manual deposit to process. It says 3 business days but it has consistently been taking more than that, even when the originating source has already released the funds. The deposit does not show in the Baselane app, not even as a pending transaction. This is a gap. With it taking more than 3 business days, that means it could potentially take over a week for a deposit to process and I have monthly obligations that need to be paid with that money. This means that at times some of these payments will be late even if a deposit was made well in advance. Please address this.

I like the application, I cant complain but when you need support, it lacks effort. I scheduled a session with support and never got a call from them, not even a follow up. so learning is pretty much on your own time and effort.

Rod provided exceptional support , and Baselane’s bookkeeping feature was exactly what I was looking for. Highly recommend!

I had an urgent problem to be addressed. The change in APY policy didn't allow for each tenant to have their own seecurity deposit savings account. This would mean that I would have to change banks, or calculate the interest myself. The staff at baselane came up with a plan which now allows each tenant to have designated savings account with high yield APY.

The customer service from Baselane is superior to any other system I have used. It makes all the difference. I also love that you take feedback and give honest response on timeline and priority of that input. Larissa is AMAZING!!! I probably cannot say enough good about her, but she is smart, prompt, and always resolves my needs!

Baselane is awesome. SUPER helpful to get and keep your accounting organized; a lifesaver come tax time. Their product offering keeps getting better. If you are an owner of multiple properties, and have been seeking a way to get organized, I strongly recommend that you try Baselane.