LED Bar Lighting focuses on providing exceptional levels of customer service throughout the entire buying experience. We understand customer satisfaction doesn’t just mean answering phone calls or providing a fast shipping process, but much more. We believe to achieve “Real” customer satisfaction every project, situation or problem needs to be treated on an individual basis. This allows us to offer each customer the attention and service they deserve. We value our customers and appreciate the importance of building long-lasting business relationships. We continue to evaluate and improve our customer relations, with the goal of providing the best customer service in the LED Lighting industry.
LED Bar Lighting (barlighting.com) has 136 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing136 approved reviews, newest moderated first
Customer
The lights work great and I've not had a problem since I've got them. They're very bright and work smoothly. My only problem I had was I paid for 3 day shipping and it came 3 weeks later. I called them and emailed them and got no response in return. They are not very good on customer satisfaction.
Justin
I'd give 0 stars if I could. We ordered $650 worth of lights to do a residential project. Mike was very helpful getting stuff out to us in a timely manner. We recieved parts that were malfunctioning. I called & emailed the company around 30 times with one call back to get replacements coming. I missed that call, & continued to call & email with no effort from the company to return my calls. I went ahead & ordered the replacements because we needed to finish the job. As you can guess, I emailed wondering a date of arrival for our new merchandise & haven't received any response in a week. The funny part, the company had no problem running my credit card immediately after I placed the order. Very disappointed with their customer service.
Peter
BUYER BEWARE! Don't make the same mistake I did. I wish I had researched this website before making a purchase. I ordered 2 kits of a 4-pack of LEDs and 6 connector cables on March 13th 2017 and was charged 2 days later. Their website boasts a 1-2 day shipping time. However 11 days later, my items are still awaiting shipment. I emailed them twice and called countless times. No one answered the phone in the 20+ calls I made and it conveniently goes to a full voicemail box. I've disputed the purchase with my credit card company and will take my business elsewhere.
Customer
I didn't receive purchased item. I called several times and couldn't leave a message because voicemail box was full. I guess I lost my money with Barlighting😡😡
ROBERT R.
I NEVER RECEIVED MY FN ORDER. I AM TALKING TO MY LAWYERS, IM GOING TO SUE THOSE MFRZ! THEY ARE FN THIEVES. THEY NEVER RESPONDED TO MY FN EMAILS. THEY NEVER ANSWERED THE FN PHONE.
Ryan
Placed an order on 2/28. Received an email saying that the order was received. Here it is 3/21 and I still have not heard anything about a shipment or tracking or anything. I've emailed twice and will call today but from other reviews, I'm guessing that won't be very productive either as it doesn't seem like they answer their phone. I'd order elsewhere if I were you.
Customer A.
Don't have a tracking number at all. I've ordered my items like three weeks ago and still haven't gotten any of them yet. Don't even know if I'm getting any of my stuff anymore. Pick it up guys or you will go out of business real quick. And start doing tracking number look up for customers we would like to be updated with our items at all times to know where they are also. Thank you!
Woodytrike
Have used them in the past, fast turn around times on the orders. Placed an order over a week ago, no delivery. Have tried to call, straight to answering machine, voice mail box full. Tried to email per their link "info @ barlighting" and comes back undeliverable. I've spoken to the owner a few times. Good guy, hope he's okay. Two stars for me, I have an unhappy customer waiting on her hutch I built for her.
