Laura C.
I don't know what happened to their…
I don't know what happened to their used to be quality made led lights. now it's not that durable. I ordered a 10 meter strip for my living room a week ago and now, they're not even working.
LED Bar Lighting focuses on providing exceptional levels of customer service throughout the entire buying experience. We understand customer satisfaction doesn’t just mean answering phone calls or providing a fast shipping process, but much more. We believe to achieve “Real” customer satisfaction every project, situation or problem needs to be treated on an individual basis. This allows us to offer each customer the attention and service they deserve. We value our customers and appreciate the importance of building long-lasting business relationships. We continue to evaluate and improve our customer relations, with the goal of providing the best customer service in the LED Lighting industry.
LED Bar Lighting (barlighting.com) has 136 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Laura C.
I don't know what happened to their used to be quality made led lights. now it's not that durable. I ordered a 10 meter strip for my living room a week ago and now, they're not even working.
Matteo
Can't really review the product because I haven't received it yet. Been almost 2 weeks and still not shipped.....
Florida C.
Product quality less than past products ordered (quite a few) and never shipped order until I inquired as to the status.
Gregg M.
Received my package after a very good discussion with a Bar Lighting rep who indicated a new product was available in strip lighting. I tried it, as it sounded good. I have had excellent experiences in the past with every product purchased. When the soft strip lighting arrived, about 1/3 of the strips didn't light the correct colors when connected to the strip. One didn't light at all. The balance were great, and a more versatile product than the rigid strips. I left a voice mail for Bar Lighting (they were closed at the time), and no one called me back Extremely disappointing, and I am surprised by the lack of response.
Customer
It was easy to setup and delivery was about a couple days. My only problem is the adhesive tape isn't sticking well enough but I do like the colors during night.
beverly D.
my honest opinion is that i really like the led lights. they were easy to put together and i watched a video to assist me, but... the 2 sided tape wouldnt stick after just 1 day. i wish maybe some extra's would have been enclosed because now i have to put more $ out to purchase better tape.
Romy
I purchased the 4 Strip Cool White LED Kit, and they look absolutely great!! Fast delivery as well. The only reason for the 3 star is that I didn't have a great customer service experience. I sent an email inquiry, and it took almost a week to respond. They're email reply didn't even fully answer my question. Otherwise, the product looks great.
Customer
Their LED products are very good and shipping is pretty quick. But the level of customer service is not the same. Two times I order multiple items and found out there were items missing when I received them. I emailed them 3 separate times but never received a response. I've tried to email directly to them using their email address and emailing through their website. I'm not sure if they're not getting my emails or having some sort of filters blocking incoming emails. Seems like calling them is the only way to correct any problems.