Living in the D.
I haven't gotten my order yet. Maybe a bit early to review.
Your timing needs to be better with your survey.
LED Bar Lighting focuses on providing exceptional levels of customer service throughout the entire buying experience. We understand customer satisfaction doesn’t just mean answering phone calls or providing a fast shipping process, but much more. We believe to achieve “Real” customer satisfaction every project, situation or problem needs to be treated on an individual basis. This allows us to offer each customer the attention and service they deserve. We value our customers and appreciate the importance of building long-lasting business relationships. We continue to evaluate and improve our customer relations, with the goal of providing the best customer service in the LED Lighting industry.
LED Bar Lighting (barlighting.com) has 136 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Living in the D.
Your timing needs to be better with your survey.
Mike B.
Very cool system and straight-forward installation. The only problem was one of the lighting bar connectors was missing (5 were shipped instead of 6). It looks great in our family room. The lighting options are terrific.
adam
When i ordered my 11 piece kit i tried to use the holiday promo code, but there was a glitch and it would not work. I placed my order anyway and left a note describing the problem. At this point they already had my money and technically could have just let it be but within two days i had an email for a refund of the 15 percent discount. This is great customer service that is hard to find nowadays. Great job folks.
Robert I.
The light bar I bought is made very well, easy to install and works very well. I will probably buy more.
Edward N.
The light strip did not work the red color was pink the green color was green and the blue color was pink called support and they told me to send the LED kit back and they would try to fix it but I had to pay for the shipping.
John M.
No problem with the product. I had purchased a flex kit in 11/13 and it began to fail in October. Called and a fix-it-kit was sent. No issue there. Received kit but was unable to use it due to the spacing of the LED. Product was put into a piece of artwork. So I purchased a brand new kit on Cyber Monday. I tried the CYBER20 discount, but was unable to use it as my order did not exceed $99. NO worries. Ordered it anyway as I need it to complete my project. I had received an email on the Tuesday after Cyber Monday that I could have used CYBER10 on my order. In order to save a bit of money, I did send a email asking if the CYBER10 could be placed on my order as I was not aware until the next day. I have not heard back since. on 12/08 I did complete my project and am now most please again with my result. I hope that the new string does not fail in less than a year because installing this flex kit in this artwork is most difficult. Keeping my fingers crossed it lasts a long time. Have a great day! John
Bryan N.
This is my second set i'm buying to install in my parents kitchen. After seeing mine they wanted some. I've had mine for over a year and haven't had a single issue. I turn mine on every night and leave on for several hours. I made the right choice in buying these and am glad I ran across them.
Steve
had them all connected and working in about 15 minutes. Ive been looking for some thing like this for a while. I will be buying a few more sets its nice feature to be able to color dial all the colors and change them on the fly