Bareroots FootwearReviews of bareroots-footwear.com

Convenience of the checkout

The process was very easy!

It was simple and easy to purchase online.

I ordered 2 pairs of boots. It took them about 1 month to arrive. One pair is completely different from the advertised photo. I have emailed and called the company with the provided information on their website. The phone tells you to email them and hangs up. I have emailed over 5 times. Every time the email bounces and says this email address doesn't accept incoming emails. But I sure do receive a lot of emails for sales coming from that address. So essentially there is no way I can contact the company to return the boots. Horrible and highway robbery in my opinion. I will not be supporting this business any longer and should be reported as a scam.

Order shoes for partner he has uk size 15 feet. They are far too small so requested a refund. The options were to get half the money back and keep shoes but you get charged £25 admin fee or get full refund with £25 admin fee and postage costs. Contacted customer services they agreed to refund full amount and this had been confirmed, so my money would be in my paying account within 7 days. 10 days later still no refund. Contacted customer services to be told by same person that there was a mistake and due to buying shoes during the January offer I was not entitled to a refund and not offered another pair of shoes. I am now £70 out of pocket and with no product. Customer services are now ignoring all of my emails. AVOID COMPANY AT ALL COSTS customer service is shocking and shoes look cheap

I haven't shopped. With this company long , but I'm waiting for a pair to come any day. And just order a new pair. I love them in the picture I love the looks of the shoes, can't wait to get them I fell I have been waiting a little long.I would like to see shipping a little faster

I have tried several times to contact their return department but my email always says the address isn’t valid!!! The shoes i bought were very poor quality and the wrong colour! I hope they read my review and contact me! especially when you only have 30 days in which to return you items! very poor customer service!

The website was easy to use, and the checkout went smoothly.