Bare NecessitiesReviews of barenecessities.com

I was in a dept store yesterday nd the sales lady recommended I order my bra from BN. So today I ordered 5 bras not realizing I had the same bra twice in my basket. I also got a free shipping which stated I would get the bras by Wednesday. I called immediately to cancel the extra bra and then I asked Diana to make sure I get them by Wednesday as I leave town next day. She said it's a 10 day shipping window. Meaning Wednesday and ten days after. But for $12.50 I can get two day priority shipping. I questioned why I would have to pay more money for one day difference in addition since I am already receiving free shipping on a large sale. Since USPS charges 8.50 for priority? She was not willing to accommodate me and sounded rather short and quick to cancel my order. It is astounding that in a given climate she would rather loose $250 sale for the company than accommodating a customer. So I ordered same bras from Zappos, free shipping and Sunday delivery. Funny, I will mention, that I wrote the same review on the BN site and it wasn't posted but the company. Perhaps they don't allow 1 star reviews. I won't be shopping with BN and stick to my dept stores, Saks and Nordstrom and ZAPPOS.

I ordered a digital gift card on BN’s website for my sister’s birthday. When you order, you can select what day you want the gift card sent by email, so I chose the day I ordered it (her birthday). Usually a digital gift card is delivered really quickly but the email with the gift card still hasn’t been sent. Though I have received 4 other sales emails from BN. When I called customer service, they said it can take up to 15 days to send the email. That seems like a really long time to issue an email gift card, and if that’s true they should not allow you to select the email date earlier than 15 days.

I ordered a bra a week and a half ago. I have yet to receive it. It was supposed to come 2 days ago. When I tracked it it is somewhere in Texas with no date to get here. I live in Colorado. With today’s fast shipping there is no excuse for this ridiculously slow shipping with no forecast as to when it may arrive! Extremely disappointed!

I made a $50 purchase was told I qualified for a free gift discounted at checkout. My order was not discounted and the free gift was a final sale item. Do not trust this websites "free gifts" it also does not do an order review before processing payment. $28 for a pair of shorts is outrageous and is more expensive than the bra I purchased.

Days before receiving my order of 2 bras a serious medical issue was discovered. Due to the emergency issue I am not able to wear this type of bra. I received a recording when I called customer service for a return or exchange. The recording lead me to the website. I was not able to return or exchange the items. I feel in a medical case such as mine an exception would be made if i were allowed to speak to a customer service person. Now I am out of funds for the cost of the two items I can not use. In my case the customer service for this company should give a faithful customer a chance to at least explain.

I ordered 2 bras, one fit and one didn't. So I emailed to do a return, since exchanges are not allowed for anywhere outside of the USA. They were going to take $40 off the refund for shipping and fees, leaving me with $20. On their site it says you'll be refunded the price but you have to cover return shipping, I was not given that option which I would prefer since I could find a cheaper way to ship back. I emailed them back to cancel the return as the shipping back was too costly. The customer service took a week to reply and were uninterested in my concerns. I wouldn't order from them again.

Was going to order from this company but no one ever picks up the phone. Going to pass.

I am unpleasantly surprised by the abnormal return shipping price. I bought a bra for 71 Eur and return shipping was 61 Eur! It would be fairer to warn that there is no return for Europeans. Because money is actually lost.