Bare NecessitiesReviews of barenecessities.com

I have ordered from them several times before. This time I made a return that they verified receiving on 9/23/24. Still no refund. Are they having financial difficulties?

3 weeks waiting on a refund. their excuse a new system upgrade. awful company. I have to call my American express card to get my money back. don't do business with this mickey mouse company.

This company has the absolute WORST fulfillment process than any other company I've ordered from. My original order was on Sept 14, 2024. I followed the DHL & post office updates throughout the process. Only to find out that Bare Necessities had neglected to add my apartment number to the address (I never forget that). Now, a month later, I'm still waiting for the replacement product that was ordered on October 4. Today is October 13. I could have had someone walk it from Texas to SE Florida in less time. Response: I've been waiting a month, what's a few more days? UPDATE: The package was allegedly delivered, not to me. I tried to email Bare Necessities, but they've chosen not to respond. Use this company at your own risk. I changed the number of stars to 1, only because there is no -10!!!

Placed an order for 2 bras on sale on September 28, 2024. They still have NOT shipped and no emails from the business. Sent them 2 emails now asking when it's shipping and NO RESPONSE. Just filed a chargeback with my credit card and got a refund. Website says they ship in no more than 3 business days. LIES.

If I could give them zero stars, I would. Long story short, I paid with a gift voucher and needed to return those items. When I replaced the items I was told it would come about 3 weeks faster if I put the new order on my credit card and when the returned items were received, my credit card would be refunded. NOT THE CASE. I am currently unemployed and need my money back on my credit card (as promised), not another gift voucher. I will NEVER buy from this company again so what the hell would I do with a gift voucher. I called credit card company and filed a dispute. LIARS!!! I do not recommend buying from these thieves. Unfortunately, the girl (Brittany) with whom I spoke about my final order of 9/10/24 is the one that told me she could have it refunded to my credit card. She brought it up, I did not ask for it that way. I questioned her no less than 4 times as I was shocked by her telling me that. So in good faith, I ordered on my credit card. I called several weeks later and another employee told me it would definitely be credited to my credit card. Maybe appropriate training is in order because I feel deceived. I feel since your employee told me that and made a mistake that you should make good on what she told me, but NO!

Their system messed up my ship to and bill to address. Shipped to wrong address and would not refund the order. They had shipped to me before. No one checked the account for accurate info.

I am extremely disappointed with the customer service of this company. I have been buying bras from this company for many years. I recently purchased a bra and it was never delivered. I got on the phone with customer service, she refunded the order and walked me through re-ordering the bra over the phone. When I received the bra, it did not fit. I reached back out to simply do an exchange, when multiple customer service representatives told me that the bra purchase was a final sale. Only the rep on the phone did not mention to me that it was a final sale. They all REFUSED just to simply give me an exchange so I could buy a new bra. Their bras are way too expensive to be treated like this. I would be very cautious about buying from this company. I have a horrible experience with their customer service.

I had purchased shape wear for my mother as we have an upcoming wedding, and I paid for express shipping so that it would reach her in time prior to her fitting. The item was on sale, and while their standard policy is that there are no refunds or exchanges on sale items, given that the item was late and my mother needed something urgently, we ended up going to Target so that she could find something similar for her fitting. That said, she never opened the box. I called customer service and explained that the shapewear is pristine in an unopened box, they still would not take the return. It's absolutely ridiculous that they won't take something that was never opened. Don't shop here as the customer does NOT come first.