Bare NecessitiesReviews of barenecessities.com

Used to be an amazing company. This year they are terrible. Ordered in march and still waiting for a portion of that order, that was not on back order, then my 4/1 order hasn’t shipped yet and it’s 4/10, but they sure jerk the money out same day. Customer sercvice is all AI so no help to be had.

Never got my swim top. Ordered it and said it would be here in a week, called bc there was no shipping email, it was never sent, supposedly on back order! But when I made the order and paid they said it was in stock, called and the lady was short and rude, won’t buy off their site again

On February 13, 2026, I placed an online order with Bare Necessities for several items. Based on their sizing guidelines, I ordered two bras. Unfortunately, these items did not fit. I have initiated two exchanges, and I have yet to receive the final merchandise. My package has been held at the warehouse for over a week. I have requested to cancel the order, but this request has been denied. Despite multiple attempts to seek assistance, I have not received adequate support. At this time, I am formally requesting a full refund.

Don't think like I did - that you will be an exception and things will go smoothly. The Wacoal bra that I ordered was defective. The underwire was poking into the side of my breast. When I called Customer Service, the rep said that it was because I needed a bigger cup size, so I ordered a bigger cup size. It came, and the wire was still poking into my breast. At this point, I decided to carefully examine both bras. I saw that the underwire stopped a good inch away from the seam cushion. I called Customer Service again to inform them of this fact. The rep didn't care. She spoke down to me and said that the bra is probably the wrong fit for me - not true! She also said that I could not return the one that I had worn that had caused bruising on the sides of my breasts, so basically this is what my hard-earned money bought from Bare Necessities. Do not order from them, or get pulled into their facade of finding the right fit, and easy returns. It is anything but this. Only order is you want to lose your money if the bra is defective, and deal with impatient reps with snooty attitudes.

My experience was great with Kimberly. She resolved an issue that two other workers wasn’t able to. She was very professional, and I am a satisfied customer because of her. Thank you, Kimberly!

Online purchase nightmare. Shop app changed my info and once you purchase- you cannot alter anything or cancel. I immedately contacted company for help and they said only thing I could do is reach out to shipping company. Which in turn say they cant alter or do anything. So I am out 200$. Didnt even get to try their products.

They sent things from different warehouses, then made me pay for 2 separate shipping fees to return the items. One item was "not eligible for return" although it was not marked as such on the product page.

I would give them zero stars if I could. I had two orders in for black Friday and they just cancelled both today. Had the same issue with the promotion items that they took off too. Thankfully I looked at my refund because they were still charging me for shipping and tax for both orders they cancelled. They tried saying it was refunded until I screenshot the $7.48 still being charged and then they refunded that amount. This was my first time ordering from them but never again. I would stay far away and wished I looked at reviews beforehand!