Barefoot SpasReviews of barefootspas.com

We needed to replace two of the neck pillows in our 88LP spa. Pillows received are of original manufacturer quality, fit perfectly and shipped very quickly.

Customer service is great but the shipping times were awful. Took weeks to receive my order.

Committed to purchasing a swim spa in May. Cannot get a delivery date - company completely unresponsive and have now waited 3.5 months for delivery promised in 4-6 weeks. Cannot reach a human and company does not return calls when voice mails are left. Would give ZERO stars if I could.

We troubleshooted the problem with the spa come to find out it's the heater I have talked to and called Jonathan several times with no response back as to when the heater shipped out when we can get it how we can start fixing the problem it's been many times where I have to actually stop call customer service just to get my needs met because Jonathan never returns any responses

Easy to deal with, product arrived ahead of schedule!

Ordered supplies which were documented as damaged/destroyed by the shipping carrier. I've contacted Barefoot Spas twice about it and have recieved silence as an answer about getting my order replaced. Update: Jonathon contacted me about a totally separate issue and has promised to get the items I ordered to me.

Barefoot Spa is very responsive to request for parts and service. My spa broke down and they were out within days of my notification. They send request parts within days, too!

i love my Swimspa. However some of the parts could use some redesign. The headrests on the spa melt making a mess of the spa and the part.