Barefoot SpasReviews of barefootspas.com

Love my spa. Just what we needed

Little pricey but chemicals arrive quick an problem solved

Ordered part and it was received within 3 days

I was late getting home for my appointment and I thought I had missed my scheduled window. I was pleasantly surprised to see that The tech took the initiative to inspect the hot, locate the problem and fix the problem in my absence. Thanks to Carl I’ll be in my hot tub for the holiday!

We continue to have problems with water quality and discoloration even though we follow the upkeep directions we printed from your website for our spa. We have attempted multiple times to contact our salesperson and your customer service department with NO success. We have been spa owners for more than 25 years and have never had these problems. We have requested the name of a repair person in the Louisville area who does service for Barefoot Spas, but no luck getting that information. We made a HUGE MISTAKE purchasing a spa from your company.

The ozonator has never worked

We ordered our spa July 17, 22.. we were told we had to have it delivered by Oct 1, 22 We didnt have a pad ready upon purchase. By Aug 1 we were ready.. we spent next 2 months calling getting the run around, no recall. It was finally delivered oct 12,22. Horrible customer service.

We ordered 2 new headrests and a filter on August 25, 2022 and got the run around for over a month just to get the orders shipped! Had our order numbers and emails but nobody shipped them!