Barefoot SpasReviews of barefootspas.com

Website is a little clunky and difficult to navigate and products expensive with expensive delivery charge. But the products work as expected. That’s a plus.

Went to a blowout sale they had. They salesman and boss were extremely friendly and helpful when they believed I was going to purchase a hot tub. After reading reviews online I decided to hold off and look elsewhere and when I stated to them I would not be purchasing their whole attitude changed and they became rude and hateful. After the salesman sat there and told us how he didn't like to be a pushy salesman and then they just treated us like trash. I would not recommend buying from them because if their after customer service is as bad as before and according to reviews I read it is just as bad.

All was delivered promptly, and set up with no time. Great communication between salesperson. Hot tub looks great 👍

Did not get what I paid for and Barefoot is refusing to accept their mistake and make it right, kind of like the last time I did business with them. I was told they had cleaned up their act, obvious they are really good about lying. Only way to resolve it dispute and file legal actions. If you’re shopping, do yourself a favor and buy elsewhere, seems nothing is going to make this company ever live up to their promises.

We attended a blowout sale in Manassas, VA in January. With in a week we had delivery of our spa. Once we had things up and running, I ran into an issue. I was able to find a Facebook group for owners to see if the issue I had was something I could fix. The sales manager that sold us the spa, responded with in an hour to my post. We had a trouble ticket submitted and new parts ordered with a day or two. The warranty work was quickly scheduled with in a week once I received the parts. So far, excellent service, customer service, and product. Folks need to have a real expectation when making a purchase such as this.

Love the easy to use website for reordering the spa maintenance chemicals I need! The products are great too! Ships fast! Thank you!!

Trying to figure out the replacement sizes of head pads online was difficult. I made a call to customer service, she was terrific, explained the sizes weren't correct on the website also suggested that I should remove the pads when the spa was not in use. I had no idea, so in the future, I'll certainly remove the pads. I know now, it'll extend the life of them.

We’ve had ours 5 years trouble free!