I ordered some weights (plates) for my home gym. Unfortunately, the delivery company broke one of the smaller plates. The company quickly replaced the plate. Fantastic customer service, quality weights at a reasonable price. I highly recommend this company if you're looking to build or expand your home gym.
BC
Ben C.
Weight order positive
Ordered from their team based on some positive recent reviews. I was not disappointed overall. The quality of weights that came in were great, and the price point was the best out there. The website clearly stated a few parts that weren’t in stock that would ship in a few weeks, but their team even provided a small credit back because it didn’t ship in their normal shipping timeframe. Their customer service team has proactively communicated throughout as well, which can be difficult to find. If I could go back, I would order from their team again without a doubt.
Response from Barbell Standard IncMay 21, 2026
Thank you for taking the time to leave this review and for giving us the opportunity to earn your business.
We’re glad to hear you were happy with the quality of the plates, the pricing, and the communication from our team throughout the process. While a few items on your order took much longer than our normal shipping timeframe, we always aim to immediately and proactively share timelines, provide consistent updates, and make things right when delays happen.
We appreciate your patience while the remaining items shipped and are grateful for your trust. Feedback like this means a lot to the team - clear communication and follow-through are a constant focus in our work to get better every day and it's great to hear when we get it right.
CH
Christian
Deceptive business practices
Listed items as in stock. Then never told me they were on backorder. Until I emailed support and they told me they were on backorder with no timeline on delivery. It took 2 months to receive my full order. Titan, rouge and many other real professional brands mark out of stock on items they don’t have. Deceptive business practices. Terrible communication. Support never sent me tracking ids for the stuff on backorder and had to constantly communicate with them to get the ids. And then they acted like I had them when they created the label (I did not). Won’t be ordering from them ever again.
Response from Barbell Standard IncMay 21, 2026
Thank you for taking the time to share this feedback. You’re right that we missed the mark on your order, particularly in our communication and then our follow-through on the backorder.
We should have proactively confirmed those delays immediately after your order was placed, provided clearer visibility into timelines, and ensured that tracking information was communicated properly. We failed to send one of our key update emails early in the process, and that put the burden on you to figure things out while frankly not delivering the level of service that we expect of ourselves.
That’s not the experience we want anyone to have with our company. When products are delayed, our responsibility is to communicate clearly, set accurate expectations, and stay proactive until the order is fully delivered.
We appreciate you acknowledging the product quality once everything arrived, but we understand that the product is only part of the overall experience and we need to do better. Your feedback is helping us to tighten our backorder communication and resolution process moving forward.
SH
Shelby
Top-notch company!
Top-notch company!
Have ordered several times.. never have been disappointed! They have quality products, fast shipping, easy to navigate website and great customer service!
Response from Barbell Standard IncMay 21, 2026
Thank you for taking time out of your day to share this feedback, it means a lot to the team to hear. We're grateful for your trust and your support.
BE
Bear
I have bought several products from…
I have bought several products from Barbell Standard, every time I’ve experienced only the best Customer service, their shipping is outstanding. They take the time to make sure your product gets to you in a timely manner and packaged very well.. I ordered 100 pound plates from them… not only do they come in the original box but they are put in another box to ensure that they’re not damaged in shipping, you know how hard it is to ship 100 pound plate without it getting damaged? So once again, their shipping is excellent. Their customer service is top-notch. Their products are absolutely fabulous. I own several sets of collars, a couple barbells. And three pairs of 100 pound plates….. great job. I’ll keep going back to this company. … in fact my next purchase will be a multi grip Swiss bar…Probably ordering it tomorrow.🤣…Excellent products excellent customer service and excellent shipping nothing but the best from Barbell Standard.
UPDATE 🏋️♀️
so as stated in previous review, I was going to order the multi grip bar the next day… it being the next day , I’ve ordered the bar… as always their fast and efficient shipping, my estimated arrival time will be Saturday , that’s a three day turnaround. Once again, Barbell Standard has came through! fulfilled my purchase and will be delivering my product in a timely manner. And that’s why I will continue to go to Barbell Standard as my go to product line. The customer service is excellent. The product line is great. The pricing is amazing and the shipping…. Well to say the very least ….it’s very fast and very efficient. Thank you, Barbell Standard….. once again, your loyal and humble Customer…ALAWAYS! 🐻
Response from Barbell Standard IncApr 8, 2026
Thank you for taking time to share your experience. We work hard every day to deliver this kind of experience to each and every customer, and we love to hear that you appreciate the results.
PB
Philip B.
I just simply love the quality and the…
I just simply love the quality and the speed at which it was delivered. I will recommend to anyone I know to buy Barbell Standard!!
JO
Jorgie
These people are liars and started…
These people are liars and started harrasing me via cell phone and emails, dont buy from them. Be careful , buy from a legit company, they have trained ladies to operate these tactics and games. Be careful , dont give them your card number and information online. Shady business and malpractices above and beyond.
RL
Ryan L.
I mostly buy American-made products…
I mostly buy American-made products when it comes to hand tools and weight-lifting equipment. But on certain things like plates, I had to make a concession due to high shipping costs/local unavailability. I bought a set of plates off of Barbell Standard and they were a great deal/value. I don't like budget equipment and these are solid. Weight tolerances were within spec and the plates themselves were nice. Those shipped fast. Another item was delayed -- I had to contact customer service -- but it shipped a few days later.
Overall, very happy with the product and on imported stuff, these guys are currently in the lead.
Response from Barbell Standard IncFeb 15, 2026
Thank you for your review Ryan, we love to hear it. While most of our products are made outside the US, this is a US company in every other way. As the owner of the company I was born and raised in Tempe, Arizona, met my wife and started my family in California, and now we live in Florida where the business is based.
Thanks again for sharing your review, we're glad to hear that we can count you as another satisfied customer.