Ashley H.
HELP! PLEASE PAY ME PLEASE …. 2nd review
Bankrolla pulled one on me, I’ve never seen! In the beginning everything was good, first redemption was super fast and no issues. Well that all went downhill after that first redemption. In June I was able to win a good amount and started to redeem and now it started. It was like I was brand new. I provided verification at least 3 more times in every form they could think of. I'm not new to playing online, as I play on multiple sites and never had this problem or experience. I have been waiting a month, started on June 10th, for my redemption and continue to be told it's in the final stages. After I have provided everything asked of me l am still waiting another 20 days for my $1000 redemption. As a US Army disabled veteran living on a fixed income this has been extremely stressful and taxing to my mental health as I have to live chat or email almost daily trying to get an update. It’s to the point I feel like I’m having to beg and plead with Bankrolla to send my redemption. I have put quite a bit into Bankrolla so my redemption is not a ridiculously unbalanced amount. My son’s 12th birthday is tomorrow and I currently can not get him any gifts because I still don’t have my redemption. I never would have thought this would be happening and that I still don’t have my redemption money to buy his gifts which I planned a month ago. Please Bankrolla, approve my pending redemption… Please First review Payout within 1 MINUTE!!!! AMAZING!!!😻 May 15, 2026
Response from BankrollaJul 11, 2026
Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with Bankrolla. We understand how frustrating and stressful this situation has been. For privacy and security reasons, we’re unable to discuss account-specific details here. Please reach out to [email protected] if you haven't already, and our team will continue reviewing your case and provide you with any available updates. Best regards, Bankrolla Team




