BankrollaReviews of bankrolla.com

I would give no stars if it were an option. I had no issues purchasing packages but when it comes to redeeming it all changed. Tried to redeem my first redemption and suddenly they want you send in ridiculous amounts of proof that you made that purchase. Why not at the time of purchase? To make this short look at all the negative reviews. That will give you an idea of what kind of scammy things this casino is doing!

Run away from this site. Wow very disheartening to see the most recent reviews as I find myself in the same situation. I made a redemption log back in a couple days later and it had been returned. I reach out to customer service who says “We sincerely apologize for the inconvenience. Due to a technical issue, your redemption request was canceled. If you choose to submit a new redemption request, our team will be happy to assist with the process.” Looking at the recent reviews appears this will never go through. Stay away!!!! Update!!!: My withdrawal was rejected again this time customer service stated it was because they can’t process withdrawals to discover cards. I do not own any discover card and was using visa debit. I have filed a complaint with the Florida Gaming Control Commission and encourage those having this same problem to do the same!

If I could give this a 0 star I would. I have NEVER written a 1 star review of an online social gambling site, but this is warranted. I'm so frustrated with this situation, I'm in literal tears writing this. Ive been trying to redeem close to 700 dollars for a month now. Everytime I put the redemption request in its either they couldn't process the redemption, so they put the funds back in my account and tell me to try again. Now I have to start the 2 week redemption process over. All the while im trying to redeem with cards I've used before to redeem. The same cards that I've used to purchase coin packs which surprise surprise, never have an issue with taking the money for the purchase. I wish I could post pictures and screenshots, butI'm emailing them and trying to get a concise answer, their response is always vague and uninformed. School is starting back and I can't even get my children prepared because I was depending on this money to help with that. Yes times are tough and people are out here using these sites to make ends meet. I already work 50-60 hours a week, if I get a second job I won't ever see my kids. If you have any curiosity about using Bankrolla, just dont. There are so many other great sites that pay instantly even when you win big like sweetseeps, Myprize, sweepspot. Please do not use Bankrolla. I will never refer anyone to this site.

I hope that I do not receive some AI response that I have been getting trying to message support here. I am currently at 17 days and counting on my $1000 redemption even though, they have stated that redemptions take anywhere from 2-10 days. Every time I ask about the status on my redemption I receive the same response that leads to no where… I have no idea how this platform can continue to attract new customers with this type of process but I can guarantee you that everyone that goes through this type of situation switches to better, more reliable platforms that initiate redemptions much faster.

My experience with Bankrolla was frustrating and exhausting. The redemption rules were unclear, and customer support gave me inaccurate information about how my winnings were calculated. They later apologized and acknowledged that their representative had made a mistake. I also experienced three separate technical issues involving winnings. Each time, Bankrolla blamed a third-party game provider instead of taking responsibility. However, Bankrolla offers these games on its platform, accepts customers’ money, and should be responsible for investigating and resolving problems with the services it provides. When I asked to close my account, they continued trying to convince me to stay, so I ultimately requested permanent self-exclusion. Based on my experience, I would not recommend this platform.

I sent everything they asked for so my account could be fully verified. But still all they say your request is being reviewed by the payment team. Wow this seems like a scam to me. Players that don't get paid or take forever to get pay , I don't think they will come back i have played other platforms and gotten paid right away. This is my 1st time I win here. I won $800 and still waiting to get paid it's been a week or so

hard to win.. vip hosts take great care of you tho.. payouts take to long

All of the positive reviews AI generated all of the recent reviews which are typically one star are real. They should have a one star overall for sure. The allocation multiplier is a scam. The entire sweepstakes model they operate is misleading and you should stay far away. They are easily the worst casino I have ever dealt with and I have spent over $600,000 across 45 different casinos over the past few years, I immediately charged back on my credit card after purchasing my first couple of packages when I realized it’s impossible to win through the allocation multiplier.