Riley
Horrible redemption speed
Redemptions take forever. I have been waiting over a month for my redemption. Based on other reviews and past experience, they have the ability to process redeems instantly and choose not to, instead hiding behind the excuse of it "being processed by their financial team".
Response from BankrollaSep 23, 2026
Hello, Thank you so much for your review. We’re sorry to hear that the redemption process has taken longer than expected and understand how frustrating a prolonged wait can be. We appreciate you sharing your experience and your feedback regarding redemption processing times. For privacy and security reasons, we’re unable to discuss account-specific details here — please reach out to [email protected] so our team can review the matter further. Best regards, Bankrolla Team




