BankrollaReviews of bankrolla.com

Do something to change I see alot of apologizing with so results. Its now 26 days since I got everything in and haven’t received my winnings. Don’t you casinos realize if you prove to be legit and follow through that those that win will keep playing? I for one, like to know a place isn’t sketchy before Invest more. Stop apologizing to appease people and make things right. Just maybe if you follow through people would refer more people.

playing together with my brother, he registered first. both satisfied. we even compare tournament results now and both of us have had multiple successful cashouts.

I like the games & the customer service was good, the redemption process took a lil time up to 10 days but everything came out good. Thank You Bankrolla!

That was so impressive. You guys always impress me with your service. THAT redemption was the fastest and the coolest to watch!

During my redemption process they always kept communication open. Very helpful. Thank you.

Well, these reviews speak for themselves! I was so impressed with this site AT FIRST because they had really fun games and the graphics were great! The "verification process" was fast too! I played quite a bit and actually hit a few times and so fairly quickly I became a quote unquote "VIP". Whatever that means! I then noticed they kept offering me "instant redemption" because of my " VIP" status! Some of us Veterans players know that is a game changer!! I hit a jackpot and decided to try it. I pushed the button for instant redemption (I tried more than $500 but it would not allow more but I thought that's fine I will just do another one later) Sure enough a little rocket shows up with a timer at the bottom and literally less than 3 minutes, my money hit my account!! I thought OH My Goodness! AWESOME!! Gotta be the best social casino on here! Where have you guys been all my life?? WELL!! Then the record scratched 😒. Since you can only have 1 redemption within a 24-hr. period, I decided to keep playing and OMG I was blessed with a BIG JACKPOT!! I thought oh my goodness! I can't believe it!! Even with the 24-hr limit per day I can still get my money pretty quickly! But since I had played a lot that day and was pretty tired and it was late so I said I will start to cash it all out tomorrow, so I went to bed! Woke up the next morning and first off! The "Instant Redemption" Button" is GONE!!!😮 YES, I AM NOT KIDDING!! Now! WHAT?? So, I refresh and refresh thinking there has to be a mistake or something! I thought well let me reach out to Customer Service of course! I explained what happened and the agent literally said to me, " The instant redemption " feature is temporary depending on your play"?? So, we have no control over it, and it just comes and goes" !!🤨😒. Even though from the time I got supposedly "verified" to that minute the instant redemption was there and I kept getting notices after notices from them saying that the feature was turned on because of my VIP status? So, are we really supposed to believe that it is PURE COINCIDENCE that this feature was randomly turned off overnight just when I hit a big jackpot? " Right? So, ok whatever this was a hopeless loop with people that make a living lying to you. So, I moved on to ask, " How many redemptions can you process at a time? the answer 1! with a max of $1000.00" OK so " how long does it take to get your payout? Well, we can't tell you because it varies?? WHAT? How does it vary? most sites say "It takes 24-48 hours maybe to process and 1-2 business days to send? So, 4-5 business days!! these guys say they don't know! 🤨. Fast forward to where I am now with my money! I did a redemption -3 days ago! and it's been crickets ever since! I even reached out to my " VIP MANAGER" whatever they are! and was told there is no help I can offer you! I will keep an eye out! For what? They said just wait! So, the possibility of me getting my entire jackpot! is NEVER!! and as of today, the instant redemption button has never returned but I did get a message telling me that if I reach level 106(I am 97 now) My VIP manager can authorize a 1 time $1000 redemption!! I thought you all said you have " no control" of those features! I have a question? When you guys cash those huge paychecks that you all get from us who keep throwing away our hard-earned money on these shady sites like yours, do you have any regrets that you are literally lying to people? But the difference is I am really honest about who I am, and I know that I am literally throwing my money away to a bunch of people that are not honest about who they are! and what they do for a living! So, it boils down to ...shame on both of us! 😔 UPDATE #1. I got my redemption! Still no instant redemption feature YET though! I did just make another redemption just now so counting! IF 3-5 business days is the average for the normal timeframe without "instant redemption" then that's not too bad!! I can live with that so we will just see. I will update my reviews as this saga plays out! What I will say about this site is IF you are fortunate to hit any MAJOR jackpots larger than $1000 then be ready to wait forever to get all your money because with the $1000 daily limits and even with the "maybe" or "maybe not" instant redemption feature, (which in itself is a $500 limit within 24 hours.) Just be ready to wait forever to get all your winnings! Not sure why this site has placed those kinds of limits when other sites allow up to $10,000? Anyway, Stay Tuned! 😒

The VIP experience is great.

Wow. The lengths they’ll go to be predatory scumbags is actually kind of scary. They REFUSE to delete my account. Only letting me “self exclude” for up to two weeks, stating that they have to retain our information for SEVEN YEARS. wtf? Good thing I’m literally getting married and moving in a couple months so new name and address, bank info, new me! If only everyone could be so lucky. F this site and all the other predators like them. Good luck to anyone else that has unfortunately signed onto this site, who knows what they’ll do with your info.