Василиса Г.
Terrible service
I scheduled an online consultation with the doctor and waited in the conference for 20 minutes… but no one ever showed up. My time was completely wasted — deeply unprofessional and incredibly disappointing. I cannot recommend this at all.
Response from BalidocMar 24, 2026
Hi Vasilisa, thank you for your feedback, and we are truly sorry for this experience. We completely understand how frustrating it must have been to wait for your consultation and not have the doctor join. This is not the level of service we aim to provide, and situations like this are very rare for us. As soon as we became aware of the issue, we tried reaching you via email and WhatsApp chat. We also called the number provided, which was picked up by your husband, as we were genuinely trying to reconnect and make things right for you as quickly as possible. We would still very much like the opportunity to resolve this and support you properly. Please feel free to reach out to us directly, and we will prioritize your case and ensure you receive the care you expected.




