Judy
Flyleaf UPF +50 High Rise Pants
I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.
Response from Baleaf SportsJun 27, 2025
Hi Judy, thank you so much for sharing your experience — we’re really glad everything worked out in the end and that the size large fits you perfectly! 🙌 We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! 💚