Baleaf SportsReviews of baleaf.com

On June 29 I placed and paid for an order. 15 days later it had not arrived. I called and surprisingly someone answered. Customer service apologized and told me it was on backorder. They were sorry they had not notified me to inform me. I was assured the merchandise would arrive at the end of July. Nope. Fortunately, I paid with PayPal who refunded my money immediately.

Customer service is completely non-existent. I ordered two pairs of capris. At first the online tracker said the order was delayed with no further details, so I sent an email asking when I might expect to see the order. ZERO response. I followed up, again ZERO response. Then suddenly there was a notice of delivery however one pair was missing. I checked online and it says "partially delivered" which really doesn't help me, so I sent another email letting them know I'd received one of the two pairs and I asked when I could expect to get the second pair. ZERO response. Just horrible service. If I hadn't received one pair, I would be thinking that this was a total scam. I will never again order from them and will let everyone I know not to as well.

Their size chart is all wrong. My tops were too small. I returned at my own cost as per their policy (I’m in Canada) and now they won’t refund me for the tops. It’s been a month and several back and forth emails. It’s impossible to get anyone on the phone. Please do not deal with this company. They are frauds.

If I could give a 0, I would. I ordered shorts on June 4th and paid expedited shipping. It’s July 23rd, and I have not received the shorts. They were not marked as an “out of stock” or “back ordered” item and I received no notification that this was the case. I received notification that they had shipped on July 19th and they’ve been sitting one state away from where I live since then. So much for expedited shipping.

I ordered Laureate Workout Tank Top in medium, using the size chart they provided. When I got it, it was HUGE. All stretched out. I wrote to initiate a return or exchange (I had paid $24). They are charging me 1/3 of the cost ($8) to return or exchange. This is robbery. They advertised that they offer free and easy return or exchange. Baleaf return is neither free nor easy. Their size chart is the problem.

Item ordered 4/21 and still hasn’t shipped. That seems egregious for 2024 mail order. Hoping I love the product but I will never order from them again because it feels sketchy…they have my money and I have no product even headed my way yet.

Shorts not at all what I thought. Legs of shorts were HUGE!!

Ordered online via website rather than through Amazon store. Items that arrived were extremely low quality and poor fit. When contacted to arrange return refund as per their policy they refused and tried to offer 20% then 50%. I then initiated a PayPal case and they told me they would only give me a refund if I cancelled it however it can’t be reopened if I do that. Extremely sketchy business practices here. I refused to close it until they refunded so they stopped replying. PayPal found against them and I was refunded.