customer
Great communication
Great communication

Cakery is listed under Bakery & Pastry in New York, New York.
Cakery (bakestreet.co) has 100 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing100 approved reviews, newest moderated first
customer
Great communication
April P.
I was a little weary ordering online and delay of speaking with a person. But it all arrived as scheduled and the cake was beautifully done and was so good!!! Definitely recommend. Thank you
Luis H.
The design looks half thought out.
Sandy
I wanted a cake for my sister's 30th birthday party. I thought they really understood what I was looking to do and I appreciated them getting me multiple quotes. The cake was absolutely beautiful and far beyond what I imagined it would be like. My sister was absolutely THRILLED. Not only was the cake beautiful, but it tasted delicious and was delivered perfectly on time. I look forward to working with BakeSTreet again.
Customer
I love that we can upload a photo and have a baker match it. I wish there was a place to click on the quotes and see examples of each bakers work without leaving the quotes page.
customer
I tried to contact my baker but he hasn't replied! How am I supposed to know if he received the order or not? Terrible Edit: -Adding an update. The BakeStreet customer service was very prompt and understanding and managed to help me get in contact with the baker though with much difficulty on his end. -However, the quality of the cake made was not good. It looked nothing like the sample photo, and I was told (the cake was a gift for someone) that it smelled like playdough...for reference i paid almost 200 dollars for this cake and this was the standard that I received in return. Very hesitant to try BakeStreet again given that the reviews for the baker they recommended to me were supposed to be good.
Response from CakeryMar 2, 2023
Hi Tai, Thanks for sharing your feedback. Your baker was unable to respond within a few hours because it was night time in NYC when you contacted them from Singapore. You emailed BakeStreet's support team and we were able to address your concerns quickly. We worked closely with you to ensure your order went well. You told us that the recipient was thrilled to receive the cake and loved it. If possible, we would appreciate if you could update your review to reflect your entire experience with BakeStreet. We look forward to serving you again. Thanks, The BakeStreet Team
Sonia
my experience with baker Geovanna was amazing. I was so histant at first becuase it was the first time i had ever heard of bake street and was not sure if it could be trusted. But once i spoke to my baker and she was so sweet and the cake she made was amazing. everyone at my party totally loved the cake. It tasted so delicious.
Andrew F.
Was a wonderful and easy experience.