BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
baisiwig.com
Website
baisiwig.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My first time ordering from them got my wig today and it’s the wrong wig . I did send a email with no response back yet !! So disappointed! Hopefully they make it right or payment will be disputed!
Response from BaisiwigMay 21, 2024
Hi dear,
sorry to hear that you are not satisfied with our hair.
The package may be squeezed during transportation, causing the hair to be a little messy. But it will not affect to use, we recommend that you wash it and condition it, then the hair will be softer. We replied to u via email, if you did not receive it, pls check your spam.
We are sorry for the unhappy shopping experience caused this time, we will apply more discount for you in your future order.
Wish you will give us another chance.
Thank you!
LE
Lenae
This company is a rip off the wigs are…
This company is a rip off the wigs are nothing like the picture and when you email to return they play games with responding back to what this issue is not answering your question on returning it and avoid the topic all together by with you just wanting a refund and how to return it it’s ridiculous back and fourth 3-4 times by email just to get a return address and their procedure on returning and still they keep responding back to your emails with why you want to return what’s wrong it why you don’t like what the hell!!
Response from BaisiwigMay 21, 2024
Hi dear,
sorry to hear that you are not satisfied with our hair.
The package may be squeezed during transportation, causing the hair to be a little messy. But it will not affect to use, we recommend that you wash it and condition it, then the hair will be softer. We also sent the return address to via email, if you did not receive it, pls check your spam.
We are sorry for the unhappy shopping experience caused this time, we will apply more discount for you in your future order.
Wish you will give us another chance.
Thank you!
ML
Mary L.
Hello I bought 2 units and I was so…
Hello I bought 2 units and I was so pleased the units are full has lots of body they are beautiful and Baisi wig will be my go to
Response from BaisiwigMay 21, 2024
Dear friend, we are happy to know that you are satisfied with our wigs and our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
TT
TERRI T.
FRAUDS!!!
FRAUDS!!!! AND FALSE ADVERTISEMENT!! IM CONVINCED ALL THE GOOD REVIEWS ARE FROM THEM ACTING LIKE OTHER PEOPLE. AND THE ONES WHO ARE LEAVING THE BAD REVIEWS LIKE MY SELF ARE THE REAL PPL WHO ORDERED FOR REAL AN WAS ROBBED BY THESE CROOKS!!
Response from BaisiwigMay 21, 2024
Hi dear,
sorry for the inconvenience caused
because there are too many packages need to be shipped, then the shipping had been delayed.
We pushed it for u every day, we checked that your package arrived your country and will be delivered on 5/21.
pls pay attention to sign it.
Really sorry for the inconvenience cause this time, we will apply the best discount for u in your future order
wish you will give us another chance.
Thank you
FP
Felesheion P.
I love this company absolutely best…
I love this company absolutely best quality hair and very soft and no shedding can easily be finger wave and so much more!!
Response from BaisiwigMay 15, 2024
Dear friend, we are happy to know that you are satisfied with our wigs and our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
JG
Jamila G.
The hair was of poor quality
The hair was of poor quality
Response from BaisiwigMay 15, 2024
Hi dear,
sorry to hear that you are not satisfied with our hair.
The package may be squeezed during transportation, causing the hair to be a little messy. But it will not affect to use, we recommend that you wash it and condition it, then the hair will be softer. If still have not solved your problem, pls contact us. We will keep talking with you until the problem is solved.
We are sorry for the unhappy shopping experience caused this time, we will apply more discount for you in your future order.
Wish you will give us another chance.
Thank you!
JM
javae M.
If I could give one star I would
If I could give one star I would, they sent me a synthetic wig and then tried to offer me $50 off my purchase when they stole pictures and videos of the wig and sold me a synthetic wig that’s completely different. They also told me I have to pay to return it even though the website has stolen pics. Do not buy from them!
Response from BaisiwigApr 17, 2024
Hi dear,
sorry to hear that you are not satisfied with our hair.
The package may be squeezed during transportation, causing the hair to be a little messy. But it will not affect to use, we recommend that you wash it and condition it, then the hair will be softer. If still have not solved your problem, pls contact us. We will keep talking with you until the problem is solved.
We are sorry for the unhappy shopping experience caused this time, we will apply more discount for you in your future order.
Wish you will give us another chance.
Thank you!
MS
Monica S.
wig presentation of the wig was…
wig presentation of the wig was terrible. I tried to send it back by asking for the return address. The customer services person wouldn't reply with it. I sent it back United Parcel Service aka UPS with delivery confirmation. They would not send my refund. I sent pictures and the entire response from UPS. I sent all correspondence to Ashley proving I did return. She stop responding and I never heard anything else from Ashley. I am going to report this to the better business bureau. The really need some customer service training along with good marketing representation. BUYERS BEWARE, BUYERS BEWARE. If you needed money or falling a little short just say so. This is a SCAM!!!!!!!!!!!!!!! PACKAGE WAS DELIVERED TO THE SAME ADDRESS ON T HE PACKAGE: ONLINE SELLER, 114 MELRICH RD STE E, CRANBURY, NJ 08512 THIS IS NOT THE CORRECT ADDRESS. Your reply isn't true first of all. There's plenty of businesses on the up and up. You never sent the address and customer whomever kept trying to get me to keep the thing. I know what looks best and I will never buy again. I hope no one else does either. Tell the truth and shame the devil. How did a China business get a New Jersey address. God sees it all. If you must lie to make a sell then you just did. Awful WHAT GOES AROUND COMES AROUND. YOU WILL LOSE MORE. HAVE A BLESSED DAY. TRY TELLING THE TRUTH. 🙏💫
Response from BaisiwigMar 19, 2024
Hi dear,
sorry to hear that you are not satisfied with our hair.
We kept talking with u and we also sent the return address to u.
We are based in China, and if you returned, you need to return it to China, then we can receive it.
We also explained it to you by email, if you did not receive it, could you pls check your spam?
The package may be squeezed during transportation, causing the hair to be a little messy. But it will not affect to use, we recommend that you wash it and condition it, then the hair will be softer. If still have not solved your problem, pls contact us. We will keep talking with you until the problem is solved.
We are sorry for the unhappy shopping experience caused this time, we will apply more discount for you in your future order.
Wish you will give us another chance.
Thank you!
