BagsmartReviews of bagsmart.com

I absolutely love this company. In January i bought a bundle set of a carry on and a book bag that i absolutely loved. While traveling internationally, my bag got stolen. Customer support sent me a new bag and offered me a discount to replace my items, they are an incredible organization. I would recommend 10000/10

I’m really impressed with the customer service provided by Bagsmart. I recently purchased the crush toiletries bag but the third party delivery service never delivered my item. I contacted Bagsmart via email and within 24hrs they responded, had investigated the tracking and identified it had been lost in transit. I was offered multiple solutions and very pleased that they resolved the problem by issuing me a refund. Good, efficient, fast and easy customer service is what keeps me coming back to a company because it gives me trust in the company ethos and the products. I have previously purchased the travel backpack from Bagsmart which I use for travel overseas and I absolutely love it. It is the best backpack I have ever purchased and makes packing carry on luggage so much easier. I definitely feel confident to purchase from Bagsmart again in the future.

Quick response and resolution by the Bagsmart team. I had an issue with an order and they quickly resolved it. I appreciate it!! Great customer service.

The rolling backpack bag is so well made with lots of pockets for storage. The customer service team is responsive and accommodating. They were on it when I had an issue that needed to be resolved. I would definitely purchase from them again in the future.

I reached out to customer service regarding the availability of an out of stock bag. I received a response the same day, which was very helpful since I’m traveling soon. Thank you Katie. I bought one travel backpack Blast Pro 40 L travel backpack and will definitely recommend it to my friends.

Helpful customer service, fast shipping, and good quality bags!

Very excellent customer service. I ordered Blast travel backpack from Bagsmart and 5 days later I tracked the status from tracking number and it said already delivered but I didn’t receive it. I emailed them about the status and the service team got back to me right the way with the proof( pictures of the package in front of my front door). I emailed the service team and said sorry because it wasn’t Bagsmart’s fault. It seemed that my package got stolen. However, Bagsmart still offered me a replacement or a refund. I’m very surprised this and I chose the replacement. I got the replacement after 5 days. I love the product. It’s very convenient. I will definitely buy again from Bagsmart.

I realised I needed another set of the Bagsmart Compression packing bags. packing for 70 days, multi-time zones and seasons I needed better organisation. With only 9 days until take-off I gave it a try. What a surprise! I ordered on the evening 13th from regional interstate, my parcel arrived today 16th April. Well done Bagsmart your Blast back pack and packing capsules are a must.