BagReviews of baginc.com

Everything seemed fine at first, when I ordered my bag I received a confirmation of payment, all the usual stuff. After 3 days I still had not received a tracking number so I emailed them. Marvie said I would receive it soon and I did. Ever since then the status on my parcel has said waiting on shipment notification. Its now been 8 days since my order and my order has not even been sent out. I contacted the shipping company and they never received an item with the tracking number I got given. I have emailed Marvie multiple times for my money back and hes just giving the usual templated responses. Do not buy from here, you will regret it!!!!

Although i did see the negative reviews on this company I thought what the hell and gave the company a chance! THIS WAS A SEVERE MISTAKE! I ordered a 'Christi Bag' on the 30th of June and paid via credit card, the payment was instantly taken out of my account however i did not receive an order confirmation or a shipping notification until a week after. I revived my bag within 7 days which was fine, however on the 25th of July I received an email stating my payment has been reversed and they required me to pay again, as I had not received this refunded amount i ignored the email. I then received an email again on the 17th of September 2016 stating that i needed to pay again. I have thoroughly looked through my accounts, as has my bank, and there is no evidence of this reversal. I have emailed the service rep 'Marvie Sy' asking for proof of this reversal, however they keep avoiding my question, repeatedly saying that i need to pay again. I am willing to do this however i would like to have some proof as to where this money has gone. DO NOT TRUST THIS COMPANY!

I ordered a bag on July 23rd and its now august 24th and I still have no bag. Filed a claim with Paypal and the woman herself told me the tracking number was fake. Customer service seemed nice at first but they will just scam you. Really disappointed and convinced they paid for the good reviews on here.

DO NOT BUY FROM THIS COMPANY. poor quality bags, poor workmanship, poor customer service. Their website's return policy claims customer satisfaction is their #1 goal...returns and exchange is easy...and they will do whatever they can to make it better. My experience has been the complete opposite. I have been trying to return a bag and a wallet worth $200 for a week now and have been in communication with Marvie (customer rep). He keeps telling me he is awaiting his manager's approval. I have emailed him every single day for a week now and his response remains the same. I know they are giving me the run around because they refuse to refund my money. Spare the headache and save your money. Stay away from Bad Inc...I mean Bag Inc.

I ordered my bag on 7/28 and received it today 8/4. I ordered a couple years ago, but was concerned when I saw the recent reviews. After 3 days of my order "processing" I emailed customer service. Marvie got back to me the same day via email. The next day I received a tracking number. The bag looks Exactly like the picture, great quality, the smell isn't all that great but tolerable. I'll order again.

Do not order from here. I have been talking with Marvie for OVER 3 weeks. My $350 order was lost and I have been patient and kindly requested a refund and she keeps telling me she apologizes and is waiting to hear from the manager. I don't know in which world a manager is not reachable for 3 weeks. Now i'm getting NO response to my emails and I am out $350. Do yourself a favor and do not order from them. total scam.

In my opinion this is the best site for bags with unique design and excellent quality! I will definetly order again soon!

I don't understand all those critics for me it's the best site for designer inspired bags and i'm a client since 2011 Just received my last order and i can only say that the bags are gorgeous