BagReviews of baginc.com

Good work and experience

Transaction was easy, communication with seller was prompt, bag just came 3 days later than I would've wanted.. But the bag I received is beautiful, just like advertised and the price point was reasonable.

I placed an order from Baginc then read the reviews(that was stupid) so I thought I just wasted $100 great....the reviews were horrible but a few of them actually had the same experience that I got....The bag is great well put together it's actually worth the $100 I paid the only reason I gave it 4 stars is because it took about a month to receive and their customer service is not the best regarding emails. Other than that I'm happy with the bag.

I mean I liked the bags (I got like 10 bags and some rings✨) and I got mine in less than a month so good vibes✨Worth it but maybe I was just lucky

Absolutely gorgeous bag! Extremely well packaged during shipping

In early September, I ordered two items. The order was supposed to be shipped within 4 days. I was hesitant to complain right away, because I felt as though it sometimes simply happens that they are unable to process the order as quickly as promised. A week later I checked reviews online and got really scared that I was being scammed. Having paid via PayPal though, I wasn't too worried, because I felt I could always file a dispute. Eventually I did receive the tracking number and the package arrived a couple of days later. The quality is as expected (it is definitely real leather), the items look just like the ones in the pictures and I am definitely happy with my purchase. I have to say though, that it does seem a bit dodgy. I wrote to two different email addresses - the one for general customer inquiries and the one for "order tracking". Every time "Marvie" replied. I might have gotten lucky judging by the previous reviews. Either way you're definitely in for some nerve wracking weeks /(or in the case of others months). Choose your adventures wisely.

I ordered a bag from this website on the 7th of december and the order status was still indicated as "processing" a week later on the 14th. So I sent them an e-mail demanding an update and a tracking number eventually. The first response was rather quick but an automatic one informing me that my e-mail was "waitlisted" and I had to follow some link to subscribe to an e-mail organization service (boxbe fiy) for my mail to be answered by the customer service... It was kind of an annoying joke for me having especially read all the negative feedback on trustpilot (I mean what kind of customer service forces their customers to subscribe to this or that in order to be answered?!). But fortunately soon after (on the 15th) the famous Marvie contacted me to tell : " We would like to inform you that we are working on your order. In few days, we will be able to give you an update on the status of the shipment". I had in deed the tracking number in my mailbox by the 16th. I've just received my order (the 22th) and wanted to leave a feedback immediately for those who might be overwhelmed by the recurrent negative reviews here. All in all, my experience with them had a happy ending and I'm very pleased with my purchase.

I ordered my bag on 7/28 and received it today 8/4. I ordered a couple years ago, but was concerned when I saw the recent reviews. After 3 days of my order "processing" I emailed customer service. Marvie got back to me the same day via email. The next day I received a tracking number. The bag looks Exactly like the picture, great quality, the smell isn't all that great but tolerable. I'll order again.