Nancy S.
Worse customer service ever
Worse customer service ever! When I did not receive my order I sent an email to customer service. I really don't think anyone actually reads the emails. All I received was scripted emails. One email read "if you keep the order we will give you a 33 percent discount." What am I keeping? Second email sent an RA number. What am I returning. I am the customer and Badlands is the shipper. They did nothing to try and contact USPS regarding my order. They just kept sending a scripted email on how to track my order even though I wrote several times my order is stuck in transit. Another week goes by and after send several emails they did refund my money. Two more weeks go by and half my order shoes up. I immediately email them to advise some of the order shows up and to send a label so I can return unopened bags. What do I get? Another scripted email titled "Great News." I guess because the order showed up? This review is not on the product itself, since I haven't tried it. But I will not do business with a company that has them send scripted emails instead of having a relationship with their customer. I really thought this company would be different.


