Badlands RanchReviews of badlandsranch.com

My dog actually loved the food. Getting it delivered was a different story. You cannot make changes to your address or choice of flavor without making a phone call. I tried to change my address to my vacation home twice, with a phone call, and both times it was sent to my permanent address. They shipped out a new order to me, free of charge, and it ended up in Texas, instead of New Mexico. My dog ran out of food and I still don't have it. They should set up the website to allow the customer to make the changes. Also, if you want 2 different flavors, you have to set up 2 different subscriptions. And that requires a phone call. For anyone thinking of trying it, the subscription is the only way you can afford it. Too bad I had to cancel. My dog really liked it, but the shipping department is lacking.

I cancelled my subscription and asked to return product. No one ever got back to me and then they sent me another shipment. When I contacted them again to return the product I was told I would have to pay the shipping costs to send it back. THAT IS NOT A MONEY BACK GUARANTEE! If they are guaranteeing their product they should also cover shipping to send it back. The food made my dog sick and gave him runny poop. I would not recommend!

The food is too hard for my Yorkies and way too expensive. I tried to cancel my upcoming order but the customer rep closed the chat before I could complain she didn’t do it after I asked specifically for it. She did cancel my subscription but now I’m receiving another bag of dog food my dogs won’t eat!

I did exactly as the instructions directed, slowly introducing your food. My dog refused it completely. Additionally, the food turned to dust throughout the bag. It was disgusting. The price was ridiculous for this product.

I bought Badlands Ranch dog food because I was impressed with the company's spokesperson, philosophy, and formula content. Unfortunately, there is something very wrong with BR product. Within 2 weeks of using this food my dog started licking his paws and body. The incessant licking continued until about 2 weeks after his last meal of BR . Customer service was great but who cares if the product is not what is advertised. Something deceptive is occurring.

This company only cares about money, not about the customers or the dogs. They will continue sell your information that they collected even after you stop using they service unless you are a resident of a few states. So, 1 star. They do not care about your privacy!

The products are good, the liver treats are great. HOWEVER, you just can't depend on reliably being able to repurchase products. Looks like poor management to me. Out of stock issues and they use "fly by night" shippers I've never heard of. Disappointing.

If your dog has any liver or pancreas issue, stay away from Badlands Ranch. I have no doubt, Katherine's holistic approach is genuine, but her food is very high in fat content, like over 10 % fat content, not a good thing!