Bad DragonReviews of bad-dragon.com

goated shit would use again really nice texture and feel and very sturdy was really happy afterwards this is amazing 5 stars would recomend

I had to contact customer service to resolve an minor discrepancy. I was promptly contacted by management and was provided with a comprehensive response. All goods arrived with-in the timeframe and was well packaged. Will definitely be using BadDragon again!

Die Produkte sind hochwertig und gut verarbeitet. Bester Kundenservice. UPS hatte mein Paket beim Zoll verschlampt und der Kundenservice von Bad Dragon ist mir entgegengekommen und hat mein Produkt neu anfertigen lassen (schneller als die gewöhnliche Produktionszeit). Zoll und Versandtgebüren hab ich komplett erstattet bekommen. Das warten hat sich gelohnt.

-received the product oversea 9 days after ordering -shaky legs -had to sit on the side of my bed for 20 mins -definitely order in future

I had some issues with the order and even outside the stated chancellation policy they helped me cancel and resubmit the order. Everything arrived quicker than said and the quality is very high. Forget about all the old bad reviews. They do a great job, even if its very expensive. You get very good quality.

Currently waiting for this company to get its act together and provide a solution to a missing shipment valued over $500. Apparently the order got lost in transit by UPS and it took a few emails to get them to file a claim as they kept telling me I needed to (which wasn't what UPS was saying). Long story short UPS noted they sent a claim response to their shipping department over 4 weeks ago (February 7th). I reached out a week ago informing them of this and I continue to wait with no tangible information on what is going on. Going to give this 1 more week and file a fraud claim against them and claw my money back. How do you even run a business this poorly and stay afloat? Ordered custom toys from Mr. Hankey at the same time and had my order in-hand in 4 days.

I've gotten three toys from them and they've all arrived within two-three weeks for me! The longest I waited was their winter break but obviously that's okay!

Bought two in-stock toys on the 28th and they just arrived on the 30th in Germany. This is even faster than some deliveries within the country. Toys are superb quality. Would recommend.