We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.
Backwater Reptiles (backwaterreptiles.com) has 566 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Angie
Got a chameleon, she was suppost to be 3-4 inches but when she arrived she was maybe 2 inches way to small to be shipped. She lived less then 24 hours, I conotacted Backwater to only be told we have shipped for years with not issues clearly this is wrong and I wish I would of read the reviews so I didnt waist my money. Buy at your own risk!! Terriable people.
Justin
Hello. I recently ordered a baby musk turtle but they were out of stock. So instead I got a baby mud turtle. He came here, almost non-moving, and was most likely dead by the 2nd or 3rd day. They support a 7-day live guarantee, so I am wondering if I can get another turtle or at least get a refund?
Rashad M.
I have ordered 6 reptiles from Backwater and they have all have been delivered in excellent condition and most definitely continue to go through them...I reccomend Backwater for all your reptile needs 100%
Bryanc
Great communication and if they don't have what your looking for they will offer you a substitute or a refund.
Cassie F.
Made substitutions and still got my order to me in a timely manner! Will for sure be making more orders in the future!
Ghosted W.
We recently bought a blue tongue skink from Backwater Reptiles. Other than a small snag in shipping, through no fault if theirs, we had an excellent experience. Our new addition arrived happy and healthy and is settling in very nicely.
Jim E. N.
I purchased an Ambilole chameleon from Blackwater Reptiles and was sadly disappointed in the product I received. When I reached out to them expressing my disappointment, their response was a disappointing as my purchase. Don't buy into the 100% guarantee on their site. They don't have pictures or keep records of the chameleons they sell. However, they did challenge my honesty and asked me to send pictures with measurements. The truth is they just don't care about customer service. They just throw the animal in a plastic container and send it forward. I would never buy from this place again.
Kristy
Arrival is NOT guaranteed. I ordered a chameleon at least a month ago, and have been trying to contact them since. Their phone goes to voicemail, saying the box is full, and i get no response over email. The only response I got was from their Facebook saying that that was only their social media and to call or email them. I received no shipping information, so they basically stole $400 from me. I have emailed repeatedly for a refund, and have gotten nothing but silence. Save your money everyone, I consider them a scam.
