The BackJoy CompanyWe're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 53 reviews with 1 star · Clear filters
md
I did not like it. I found no relief by using this item.
Response from The BackJoy CompanyApr 12, 2018
Hi MD - So sorry to hear that you were not satisfied with your product. We would be happy to issue you a refund. Our Customer Service team will reach out to you regarding this matter.
Michael
Does little to relieve conditions advertised. Hard, uncomfortable, like sitting on egg cartons. Save your money, buy something else or at the very least go to a brick and mortar store and try these products BEFORE you buy....
Response from The BackJoy CompanyApr 12, 2018
Hi Michael - We are sad to hear that the ComfortSeat was not a good fit for you. We would be happy to issue you a refund or suggest an alternative seating option. Our Customer Service team has reached out to you regarding this matter.
cory
Did nothing positive for my back - two pieces of plastic now hanging out in the spare room attempted to return after 2 weeks they said NO...it had s money back guarantee but they did not honor it. Save your money.
Response from The BackJoy CompanyApr 12, 2018
Hi Cory - We would like to issue you your refund as soon as possible. Our Customer Service team will be reaching out to you directly to resolve this issue. Thanks for your feedback as we work to improve!
Charles
They wouldn't cancel my order when I asked the same day that I ordered it. Terrible service would not recommend.
Response from The BackJoy CompanyApr 12, 2018
Hi Charles - We are sad to hear that you had a bad experience! Our Customer Service team will be reaching out to you directly to resolve this issue.
CRAIG
You guys sent me the wrong product. I called and requested the product I ordered. Instead, the person on the phone said I would need to send the product back to me in order for me to get my product that I ordered. This isnt the way good customer service works - at all
Response from The BackJoy CompanyApr 12, 2018
Hi Craig - Very sorry to hear that you had a negative experience. We are going to reach out to you directly to have this issue remedied as soon as possible. Thanks for your feedback.