The BackJoy Company Reviews | Read Customer Reviews of backjoy.com

The BackJoy Company Reviews | Read Customer Reviews of backjoy.com

The BackJoy Company reviews

Showing 674 reviews with 5 stars · Clear filters

Lindsay W.
May 22, 2020
Great customer service
I had an issue with my delivery being stolen after it was left in front of my door. The customer service rep at Back Joy followed up with me to ask if I got my product, and when I told them I had not, they filed a stolen goods report and also sent me a new product. Then, they followed up about THAT delivery to make sure I got it ok. I felt so well taken care of. Thank you!
Response from The BackJoy CompanyMay 26, 2020
Hi Lindsay, Thank you for your amazing feedback above. It was my pleasure to assist you throughout this! You are part of the BackJoy family and we make sure to take care of our family members. Please don't be a stranger and we are here when you need us. Natasha Smith BackJoy Customer Care
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Teri
May 20, 2020
fast delivery and love the product
fast delivery and love the product! will purchase from BackJoy again.
Response from The BackJoy CompanyMay 26, 2020
Hello Teri, We are glad you are satisfied with our promptness of order fulfillment and shipping, but even more - our products! Let us know if you have any questions or need any assistance when ordering again. We are here to help! Natasha Smith BackJoy Customer Care
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Marijo C.
May 20, 2020
Lovely our BackJoy Kneeler
I bought a BackJoy kneeler for my husband several years ago. We love it! We have used it anytime one of us needs to get down on one or both knees and it is great. I just recently ordered a second one because we now find times when we both need it. It is especially nice to have when we go camping.
Response from The BackJoy CompanyMay 26, 2020
Hello Marijo, Great feedback - thank you very much! I actually just bought another one last week too for myself when I'm gardening so I don't have to share. I've never thought of taking it camping though. I definitely will the next time we go. Great idea! Natasha Smith BackJoy Customer Care
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M K.
May 19, 2020
It arrived promptly and is a game…
It arrived promptly and is a game changer for my back while sitting!
Response from The BackJoy CompanyMay 26, 2020
Hi There! Thanks for your review. We love that it is a game....CHANGER! Happy sitting! Natasha Smith BackJoy Customer Care
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Linda M.
May 19, 2020
Great service!
Service was fast and products ordered were packed and shipped well. Will order from BackJoy again!
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sheeri N.
May 14, 2020
Looks like it is going to a wonderful product
It's not fair for me to rate this product because I received it only a week ago, but it's definitely a keeper. The Backjoy was ordered due to the wonderful reviews it received. It's brilliantly designed to work on three most problematic parts of our body. Wish I could be more help. Next time wait a month before sending out a feedback request.
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Amy W.
May 13, 2020
Great products - I tried out a friend's, then bought my own
Fast service, excellent products. I've had one of their trigger point massagers for several years. Friends keep wanting to borrow it! Recently I borrowed a SitSmart Relief Seat from a friend because of tailbone soreness. It was very helpful - I could sit without wincing, and give my body a chance to heal! Bought my own, and have been very pleased with it. It looks strange, but it's been very helpful!
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Kyleigh
May 13, 2020
I got this for my mom and she has used…
I got this for my mom and she has used it for a few days and she can't stop telling me how much it helps get while she is at the office.
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