backgroundchecks.com is home to one of the largest online criminal conviction databases in the industry and provides comprehensive screening services.
backgroundchecks.com (backgroundchecks.com) has 19 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Administration & Services · Houston, Texas
Excellent
Administration & Services · Dallas, Texas
Excellent
Administration & Services · Kingwood, Texas
Excellent
Administration & Services · Friendswood, Texas
Excellent
19 approved reviews, newest moderated first
Scott R.
Such a difficult service/company to use. From randomly locking me out of my account and it taking multiple attempts to getting access restored, to reports taking an inordinate amount of time 'just because', to wrong names on reports, to the website not working so that I can't actually send out any requests. If you have other options, I'd try them.
Peggy F.
This company got my candidate mixed up with someone of the same name. They accused him of having late payments on a mortgage and car loan that he knew nothing about. It created a lot of confusion and alienated my candidate. Very sloppy work.
Ivy M.
Absolutely a scam. Waste of money. Do not use this service. They charged me twice for some reason. Refused to refund me and found nothing on my record which is not true. This place sucks and if i could give them no stars i would.
Hatem B.
This is a scam, they showed me a price, and after a few days, I saw that they charged me triple that. I called and they said those are court fees and they can't know in advance how much the courts will charge. Basically, I am giving them a blank check and they can charge whatever they want to.
CS
Have used for a couple years as they bought the firm we used prior. They've been extremely unreliable, unprofessional, and regularly have delays without any notice or updates. We'll be moving on to a different provider in the very near future. Save yourself some time, trouble, and money and go with someone else.
Semen P.
I never got any report. It is scam. They never finished my "credential" process
Cheryl
Why must I even leave 1 Star for this horrible company? I needed a quick copy of my Driving Record to email to an Apostille in D.C. to be sent overseas. Background checks.com sent me an incomplete report showing both my name and birthdate could not be verified! I had to have a friend receive the paper copy from the DMV in my home state to be sent to D.C. for Apostille. This cost me a lot of time that I did not have! My home state DMV found both my name and birthdate for $5. Background checks charged me $49.99 for a worthless document. I phoned customer service and they refused a refund. These guys are CROOKS! Now, I’m having to open and persue a claim with my credit card company to get my money back!
Doris
This company proves to be excellent in customer service, information that is clear and concise, and timely response to customer concerns. Thanks to all of you!