backgroundchecks.com is home to one of the largest online criminal conviction databases in the industry and provides comprehensive screening services.
backgroundchecks.com (backgroundchecks.com) has 19 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Administration & Services · Houston, Texas
Excellent
Administration & Services · Dallas, Texas
Excellent
Administration & Services · Kingwood, Texas
Excellent
Administration & Services · Friendswood, Texas
Excellent
Showing 14 reviews with 1 star · Clear filters
Natasha W.
If I could give zero stars I would! TERRIBLE company. They charge you more than they market, then they hold our $100 dollar reports hostage until you give them all of your business details that I was not comfortable giving and nor should anyone be. Then if you cancel within SECONDS of purchase they say it was not during business hours and refuse to refund you. THIS COMPANY IS A SCAM AT BEST. TERRIBLE TERRIBLE COMPANY.
AS
Do not waste your money on this company background check!!! Use Beenverified or some other website. We paid $50 for nothing. Other websites check everything and this website only checks records for the county you live in. Biggest waste of money. I wish I would have read these reviews before I purchased their report. Their website says they get 5 stars. Crock of sh$t.
Newron Tech I.
I had a very disappointing experience with BackgroundChecks.com. The process took several weeks to complete, and even then, the report was closed without any effort to reach out to previous employers for proper employment verification. Additionally, the education verification was marked incomplete with the explanation that the institution is not part of the National Student Clearinghouse (NSCH) database. This raises serious concerns about the effectiveness of the service. If you are unable to verify basic education and employment details, it defeats the entire purpose of using a background screening company. Overall, the service lacks thoroughness, accountability, and reliability. I would not recommend this service for critical background verification needs.
Terry F.
This company was bought out by another company and moved to another platform but kept the same name on the new platform. I now have no way of accessing the records/data paid for on the old platform on the this new platform. I see this as an extreme disregard for customers who used backgroundchecks.com previously and now cannot access ‘paid for’ services. This would be a ‘zero’ rating but I didn’t have that choice.
Robert
Very unfriendly user support. Also blocks anyone (US citizen) living remote outside USA from doing a background check. I suggest you use another service.
Scott R.
Such a difficult service/company to use. From randomly locking me out of my account and it taking multiple attempts to getting access restored, to reports taking an inordinate amount of time 'just because', to wrong names on reports, to the website not working so that I can't actually send out any requests. If you have other options, I'd try them.
Peggy F.
This company got my candidate mixed up with someone of the same name. They accused him of having late payments on a mortgage and car loan that he knew nothing about. It created a lot of confusion and alienated my candidate. Very sloppy work.
Ivy M.
Absolutely a scam. Waste of money. Do not use this service. They charged me twice for some reason. Refused to refund me and found nothing on my record which is not true. This place sucks and if i could give them no stars i would.