Baby Blue FloristBaby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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277 approved reviews, newest moderated first
Ellen K.
Ordered flowers for a family death. Same day was told flowers could not be delivered and our account would be credited. We were charged. After many attempts to get our money back we finally contacted American Express on September 28th. They credited our account and they will deal with the company.
Belinda H.
Ordered flowers for daughter in-law at the birth of my grandson. Charged my card cancelled the order and never refunded my 97.95
Jessica
This” “company” is a complete scam. The physical address is not actually a flower shop and they have multiple websites, same product, same address, same website layout, just different names. (Sevoflowers.com) same thing happened to me as everyone else. Ordered $60 worth of flowers, never delivered, then they cancelled the order and claimed they issued me a refund. 2 weeks later and morning. They have hung up on me multiple times. We recorded all conversations. I have turned them in to the Attorney General in each state, consumer protection, the FBI (internet/scam department). I’m hoping these crooks get shut down soon!!!!!
cj R.
After filing a dispute with my credit card company, I received a complete refund for both orders. Not sure how it would have gone if I'd not involved my cc company, but let's be charitable. Still, I'd not order from them again.
Craig T.
I placed an order with Baby Blue on August 25th for a funeral. It was canceled that day by the local florist. I have yet to receive my refund.
JJ
Scam. They took the money, never delivered anything, no email confirmations and they say the payment has been refunded over the phone but it has been over 2 weeks now. This needs to be shut down looking at all of these reviews now.
Tae shun H.
Placed an order just to be told and hr before delivery that the order was canceled but the money hasn’t been refunded idc what any company says the second you take my money for payment should be the same way when given a refund not 7 business days I didn’t pay y’all in 7 business day please run from this store, hell by pass the ad if it pops up online skip you have been WARNED!!
julie H.
Like what was described in other reviews - I placed an order and within hours received an email indicating that the order could not be fulfilled and that I would receive a refund within 2 business days. After a week, I called and was told that the refund would be processed but a week after that still not refund. My next step was to file a dispute with my credit card company DO NOT order flowers from this company!