Marcie H.
Ordered flowers
Ordered flowers. Got an email saying they couldn’t be delivered. Waiting on refund and will update with a better review if/when I receive it.

Baby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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277 approved reviews, newest moderated first
Marcie H.
Ordered flowers. Got an email saying they couldn’t be delivered. Waiting on refund and will update with a better review if/when I receive it.
Matt G.
Tony was great, flowers were beautiful . My fiance loved it. Process was made really easy by Tony
Trish
Waiting for refund on an order that was cancelled 😠.. quick about taking my money and leaving me with nothing..bad way to do business
Duke A.
this is a scam.... customer service is rude and very disgusting .... they took the money and immediately sent no delivery message with a fake refund receipt ... days of trying to reach them to actually refund the money has been countered with more disrespect and lies.... sending useless automated messages from (Cathleen Kaur -Customer Happiness Manager).... this is a SCAM and must be stopped ...
Response from Baby Blue FloristJul 20, 2023
Duke Helloooo Your order was voided from our system the same day. You ordered red roses for quick delivery and it was impossible. Knowing the timing request was impossible we voided the order out of our system which means your credit card was never charged.
Kim
SCAM!!! It’s been weeks and I have still yet to receive a refund. DO NOT USE! Update—Finally, it took writing this review to get a refund. Email after email telling me to be patient but immediate after the review posted. Buyer beware!
Response from Baby Blue FloristJul 13, 2023
Hi Kim! I have manually enetered a refund for you although we see a refund was palced timely. Please would you contact me if you see a double return to you?
Ron D.
I ordered Roses, chocolates and baloons for my wife on our anniversary. They just refunded my card without letting me know so she got nothing on our anniversary when she is out of town away from me. It was very important so hopefully if you read this you can make a better decision than I did and choose a different service!
Pam
Ordered flowers for my aunt's 83rd birthday, within hours I got an email stating they didn't have the flowers for my bouquet and that I would be getting a refund, they could have called me and offered to send different flowers but didn't, two months later I still have no refund and they won't answer my emails. If I could give them a score lower than a 1 star, I would do so. Finally had to go to my credit card company and file a dispute. Don't order from these people.
Danielle D.
I previously wrote a review scoring Baby Blue poor due to cancelling my order and taking weeks to refund my money. Baby Blue responded to my review, immediately refunded my money, and send another beautiful arrangement to my sister. Thank you for making it right! Great customer service.