Baby Blue FloristReviews of babyblueflorist.com

If I could give ZERO, I would! Ordered flowers only to receive an email almost immediately that the order was cancelled and wasn’t given an exact reason and that my money would be refunded in 2 days. I followed up with them a week later inquiring about why I haven’t received my refund and they said they would look into it. I wish I have thought to investigate this company before ordering. But when you’re in a rush to order flowers for someone, your mind tends to be elsewhere. Such a scam. I hate that people and “companies” are so shady these days. ****Update: within an hour of posting this review, I had a pending refund transaction in my account from Baby Blue Florist. The next day I checked my account to see if it officially posted, the pending refund had disappeared. I spoke with my bank and they said that as easily as they can issue it, they can pull it. Needless to say I have opened a dispute claim and I will continue to see restitution through other avenues. From reading other reviews, this seems to be their scam pattern.

Should have read reviews before placing an order through them. They cancelled my order the same day and emailed me saying they issued a refund. After 2 weeks I still have not received a refund. Will have to dispute the charges with my bank. DO NOT USE BABY BLUE FLORIST!!!!

I recently wrote a review due to cancelling my order that said same day delivery and taking long to refund my money. Baby Blue responded to my review, immediately refunded my money, and send another beautiful arrangement to my wife. Just a little disappointed that she didn’t receive them on our actual anniversary, but it still made her day eventually. Great communication when making it right. Thank you for making it right! Great customer service.

*** Edited 7/21/2023 *** I would like to state that Baby Blue Florist contacted me to make this problem right. They have gotten the flowers to my daughter and apologized profusely for their rude and arrogant employee. I’m not sure I would go through all this hassle again, it I do appreciate their internet person reaching out to make it right. Like others… this should be a NEGATIVE NUMBER review. Placed an order, within 45 minutes Baby Blue Florist canceled it and kept my money! Tried to call them and they hung up on me. I wish I would have read the reviews FIRST! Turning them into BBS, contacted my bank, as well as our attorney. THIS COMPANY IS A SCAM! DO NOT LET THEM FRAUDULENTLY take your MONEY!!!

this place is a scam, do not purchase from here. I am still waiting for my refund and will take legal action.

NEWEST UPDATE: PLEASE READ! I was recently contacted by Hazel of the e-commerce customer support division for Baby Blue Florist. She informed me that the company is a new startup and they're trying to make everything right for all of their customers do to errors during the learning processes. She asked me if she could send a free bouquet to our loved one on our behalf along with an apology letter from their company. I was a little skeptical, but decided just the same to see where this was going. Over the next couple days Hazel checked in with me daily, asked for flower ideas for our loved one, ensured addresses were correct, (loved one is in a Veterans home), wished me a happy bday and followed up after delivery. This lady made me feel like I was her only focus for three days straight! If she's doing this for everyone I wonder when she sleeps. To cut this short: Flowers arrived very quickly and loved one was very moved by midsummer flower surprise. At 88 he does not normally text, but he did that day! I can't say enough about Hazel and I highly, highly recommend giving this company a try. Will WILL be using them again. I'm leaving the below history on this review post to show that I am not part of or in any way affiliated with this company. 1st UPDATE: I initially wrote the review following this update due to the fact it took one month to resolve the issue caused by baby blue florist. We just learned this evening, Sunday 16 July 2023, that our refund was received by our cc company. A refund due to us since 15 June 2023. It took several emails and phone calls to accomplish this. We will not file grievance with cc company, but we will NOT recommend the use of this company. INITIAL REVIEW: Ordered flowers for loved ones funeral several days before ceremony. Was notified by email the day before funeral by baby blue florist that the order was canceled by them due to lack of supporting florist in the area (Oxford Miss). Was told a refund would ensue. Had to special order last minute from another florist who had no problem finding local supplier, though they arrived too late!! Refund never came. Several weeks, emails and phone calls to customer service (overseas) and still no refund. Reporting to BBB and filing grievance with CC company. DO NOT USE THIS SCAM FRONT SHOP!

I wish I could give zero stars! I placed my order almost $60 for an arrangement to be delivered. Got an email saying they canceled my order who knows why?! Refund will be issued in 2 days, I waited a little longer because of the holiday 2 weeks later I still haven't gotten the refund because of a "technical issue" DO NOT USE THEM!!!!!

no response from merchant, order cancelled without notice. card never credited back.