I wanted to say it's been incredibly helpful for displaying my books and helping with my business matters. I'm just starting out, but the tools and layout have already made a little bit of difference. THANK YOU for creating such a user-friendly platform!
I'm excited to continue building my Books account and exploring more features in the near future. Keep up the great work, your design makes a real impact for small business owners like me!
Once again, thank you.
Yong Fenlon
Response from B12 AI Website BuilderOct 6, 2025
Wow, THANK YOU for sharing! We’re thrilled that B12’s been helpful and easy to use. We can’t wait to see your site grow and shine!
MN
Melissa N.
I am quite computer illiterate and had…
I am quite computer illiterate and had some trouble with my website. B12 was quick and precise in helping me. Thank you so much. My website hasn't recieved any customers though. Perhaps you could give me advice on how to advertise it so people see it.
Response from B12 AI Website BuilderOct 6, 2025
Thanks so much for your review! We're delighted we could help get your website up and running. If you reach out to our team at [email protected], we're happy to give you guidance!
PC
Paul C.
I started a new business called Florida…
I started a new business called Florida Owner-Builder Consulting Group forbcg.com and was planning on building a website on my own as I have done for previous businesses I've owned. It normally would take two to three weeks to get done and I honestly did not feel like spending the time writing copy, looking for images, adding forms, etc, etc. So, I decided to search for an AI driven website creation company and came across B12.io. I entered my business name and what the business was about and hit enter. Two minutes later I had a full website with nearly perfect copy, awesome pictures and just about everything I wanted in a website. After spending about two hours tweaking a few things I had a perfect website and extra 80 hours to do the things I like doing as well as a bunch of money in my pocket because I didn't have to hire a professional web designer. This is what I call a win win win and B12.io delivered that win.
Response from B12 AI Website BuilderSep 18, 2025
Thank you so much for these kind words! We’re happy we could make the process easier for you and help get you online quickly. Wishing you and your business lots of success!
JI
JG IT Solutions, U.
The actual platform is great
The actual platform is great, but even better than that, the Customer Support has been one of the best I have experienced. Bravo!
Response from B12 AI Website BuilderSep 16, 2025
Thanks so much for the kind words! We’re thrilled to hear you’re enjoying the platform and that our support team has made such a positive impact. We also think they're the best!
MI
megazo-io
easy to use and great online customer…
easy to use and great online customer support. It is good as a quick start and good to go. I was looking for web-builders and to explain what i need. But, with B12, i can build up something quickly and share/publish and get feedback.
Response from B12 AI Website BuilderSep 11, 2025
Yay! We're thrilled B12 has been helpful for you!
BF
Bpower F.
B12 makes website building easy for hardwoking entrepreneurs
B12 truthfully gave me peace of mind to build an ecommerce website for the first time in my life. Thier $1 three months offer is a great relief to many aspiring to make a successful internet business.
My website Bpower Fitness was foundationally set up by B12's easy website builder, until I began clothing thing the website with other integrations and partnerships.
Foundation is the basis of any success and that is what B12 has served me personally. We'd be partners in business for a long time to come.
Response from B12 AI Website BuilderSep 8, 2025
Thank you so much for this thoughtful review! We’re really grateful that B12 could give you peace of mind as you built your first ecommerce website, and are happy to know our offer helped make things easier. We’re honored to be part of your journey!
TK
Terry K.
Excellent in Everything
Excellent in Everything, especially the fees are conducted properly and Trustworthy.
A friend referred me to B12sites and ever since I'm using it for my business I have no problems with customers and payments.. keep the good work going 💓
Response from B12 AI Website BuilderSep 8, 2025
Thank you so much, Terry! We’re happy to hear that B12 has made things easier for your business and that you’ve had a smooth experience working with customers and payments. Your words motivate us to keep improving!
RN
Ramin N.
Discount offers and promotions underwater issues.
I want to warn everyone about my experience with B12.io and their partner IONOS.com.
There is an active offer for new customers on their website — any subscription for $1 for three months. I trusted this offer and decided to subscribe plan costing $78, which will be billed automatically after three months.
One of the options of this offer is a free domain for 1 year and from this moment my adventures started. When i tried to use this benefit I was redirected to their partner IONOS, where it turned out that not all domains are actually free. The domains I needed (dialab.center and dialab.clinic) have the price 12 and 53 dollars! At the same time, the system offered me other domains "for $0," but they didn't suit me — they had hyphens or were in other zones. B12 support replied that “since they use a partner, not all domains are available for free,” and referred me to their “knowledge base" where this information is located but never mentioned in the promotion terms.
Later I decided to go with one of the so-called free domains, another issue came up. Even though the cost was $0, the system attempted to authorize an amount equal to the renewal price of the domain for the next year (in my case, $25). If you don’t have this amount on your card, the process fails. Once again support pointed me to the knowledge base.
I consider this as a scam because of the two huge customer misunderstanding attempts:
- They collect your card details and immediately charge non-refundable money;
- Then they push you to use their partner’s services under unfavorable conditions;
All the important details of their offers and promotions are hidden deep in the knowledge base instead of being stated in the promotion.
I have kept all the screenshots and support chat history, which confirm every detail of my experience. I can provide them if necessary.
Response from B12 AI Website BuilderSep 8, 2025
Hi Ramin, thank you for sharing your feedback.
We’re sorry to hear that your experience with our promotion didn’t meet your expectations. We always want our offers to be clear and valuable, and we understand how frustrating it must have felt to encounter unexpected limitations.
To clarify: B12 partners with IONOS to provide free domains for the first year of service. This offer is subject to IONOS’s availability and pricing, which means some domain extensions (like .center and .clinic) aren’t included for free. Additionally, IONOS may place a temporary authorization hold for the renewal price of a domain, even if it is initially free, as part of their billing policies. While these practices are standard across many domain providers, we recognize that this can be confusing.
We do link to our support article wherever the free domain offer is mentioned, which explains these exclusions and policies (https://support.b12.io/en/articles/1087199-domains-and-your-b12-website), and we agree that important details should be as clear as possible upfront.
We’d like to learn more about your situation so we can better address it and help make things right. Since we couldn’t locate your account from the review, could you please reach out to our support team directly at [email protected]? If you can share your account details or the screenshots you mentioned, we’ll be able to investigate further.