The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.
B12 AI Website Builder (b12.io) has 219 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kelly
I have had no issues using the B12 platform. We have a basic ecommerce site, B12 delivers all we needed. Easily integrated with the Ecwid platform. 4 stars
Response from B12 AI Website BuilderAug 20, 2019
Hello Kelly! That's amazing to hear! We're glad that we are able to help you set up your e-commerce site , feel free to reach out whenever you need help! You're amazing :)
Maurice M.
Met all expectations
Response from B12 AI Website BuilderAug 20, 2019
Hi Maurice! THANK YOU, you've been amazing to work with and we are very excited to be working with you on your site!
Deems
Excellant website design, excellant support and excellant results
Response from B12 AI Website BuilderAug 20, 2019
Hello Deems! You are amazing too! Thank you so much for your kind words, we definitely will continue to give you the best experience here at B12!
Diana
Love you guys...fast, creative and great follow up when I need it! 5 stars, thumbs up and two snaps! 👍
Response from B12 AI Website BuilderAug 20, 2019
Hello Diana! It's been such a great pleasure working with you on your website :) Thank you so much for your continued support and I can't wait to see your site grow along with your business!
judith W.
B12 Website Builder is a total RIP OFF. They did not do anything but steal my money and when I asked for it back they wanted to hide behind their Refund Policy which was never mentioned to me before I purchased their services. I started building my own website on B12 and when I got stuck on minor details I contacted B12. They linked my privacy policy as well as my terms & conditions and they could not have spent 4 hours doing that because I had already built the Site. Yet, they had the nerve to tell me for them to make any more changes to my site they needed $75.00 more dollars. I had already paid $300.00 and purchased Their $99.00 hosting package. B12 Website Builders are Thieves. Judith Williams
Response from B12 AI Website BuilderSep 3, 2019
Hello Judith, thank you for your honest feedback. We’re sorry to hear about your experience, our customer success team member acted according to our company’s refund policy. Could you reach out to us at [email protected]? We’d be happy to explain this to you in detail. Once again, we truly apologize for the negative experience you had.
Drew H.
Save your money! This program is run and generated by AI. Even the humans claiming to be real are robotic and out for your money. They will NOT deliver on what they promise, you WILL pay more than you expect, and ththe website WONT be any better than if you had spent the time and built it yourself. Dont believe me? Just TRY and contact B12 customer services right now. You wont be able to. This startup is a get rich quick scheme at best. Natish- the owner- is incompetant at best, but he needs to be put out of business because he straight up lies to customers. UPDATE: B12 'responded'to this comment by giving me the generic email to start communication with them. I have used this email to no avail in the past, this time was no different. B12 is saving face but their customer support still sucks.
Response from B12 AI Website BuilderJul 17, 2019
Hello Drew, we are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. We would love a chance to make this right for you! Can you reach out to us at [email protected] and someone on our team will follow up with you?
Daniel H.
Their customer service is god-awful. Phone support requires paying $99 a month, and that doesn't even allow you to pick up the phone to speak to a human. You have to go through a lot of hoops and barrels to speak to someone. Their SEO services are a scam. Have paid for nearly 5 months of service and have seen zero results and received zero correspondence on what they're actually doing. They also own your website, which screws you over when you want to terminate their shoddy services.
Response from B12 AI Website BuilderJul 17, 2019
Hey Daniel, we are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. We would love a chance to make this right for you! Can you reach out to us at [email protected] and someone on our team will follow up with you?
Steve M.
I’m very disappointed in B12’s lack of attention to detail. You had a great opportunity to wow me with the AI but they failed. There was no copy writing done, all of the text was either left over from the sample or was cut and pasted from the text i provided. When i complained about the barely mediocre website and asked for my money back, they claimed they can't due to the design hours have to be paid. Now they won't even answer my emails. Stay away from this company, they will rip you off.
Response from B12 AI Website BuilderJun 21, 2019
Hello Steve, thank you for your feedback. We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. I've checked with our team and it looks like we tried calling you yesterday but the call didn't go through, left a voicemail for followup. We would still love an opportunity to do more to make things right. Can you send us an email at [email protected] and we can discuss things further. Thank you
