AziboReviews of azibo.com

great bookkeeping features, imports transactions from anywhere

I got lucky and hit the jackpot with Azibo! I am a fresh entry in the rental property industry. Got my first property to be come a landlord and set it up for rent! Azibo is the first website that was recommended multiple times from numerous Google search results! I tried it loved how so many features were available all in one platform. Its like an "All-You-Can-Eat" buffet! The best part, my tenants love how User Friendly it is to pay rent with multiple options! I, myself, love the Bookkeeping feature! I finally got all of my transactions synchronized and organized in time before my tax deadline. Azibo also offered multiple reports to be created so I can provide them all to my Tax Accountant. It made filing my business tax return very easy! Thank you!!!

Great app, Thank you so much for offering a good product!!

Does exactly what I wanted and more! It's getting even better seeing how much they are growing since the beginning. Adding more useful features that I will planned to use one day soon. Very good platform for landlords.

What may be a free service for a landlord is a costly disservice for a tenant. This is a small company that is not accredited with the BBB, and therefore there is no recourse for the tenant for a reasonable resolution to a problem. And the biggest problem with this company are small “glitches” that may not be glitches at all. For example, when attempting to pay directly from a checking account, the user automatically gets an “insufficient funds” message in red, causing an unnecessary call to the bank to resolve a transaction that isn’t resolvable because a transaction did not even occur. Rather, it’s an automated redirect to a debit card (linked to the same account) with almost a 3% “convenience fee.” And that payment method works glitch free. Worse that becomes a false signal to a landlord that you can’t pay and/or are a problematic tenant (if you are unwilling to change your payment method and pay an unnecessary fee). And that’s after an overpriced application fee (with a “convenience fee” attached)… overpriced insurance that is not optional, yet can otherwise be purchased for less than half on the open market… and on and on. And through it all the tenant has provided all of their personal information. So when renter-related spam comes out of nowhere, both phone and email… it is unsettling. Just how much user information does Azibo sell? But you can’t get any of the above resolved or answered because the customer service # is a personal voicemail (to someone with an echo that sounds like they’re working out of their home garage)… and no call back. Not for the tenant anyway. In summary, this company is a disservice that’s costly for the tenant. And it’s not fair - who has the free time to deal with a company like this?

The platform has matured nicely overtime.It offers a great service to landlords from rent collection to billing for ancillary items as they crop up. Tenants love the easy access and phone notification for payments. I highly recommend Azibo!!!

Azibo is constantly improving and adding to its product. They make little but important changes, such as greatly reducing the time it takes to receive deposits. Easy to use and does everything a landlord needs.

Up front, let me state I have not used any other rental collection platform. Therefore, I cannot provide any comparison anecdotes for my 5-star review of Azibo. What I can say, since moving my tenants into Azibo back in September of 2021, Azibo has given me no reason to leave their platform. Why? How their Support team addresses issues with their platform or with my tenants is AMAZING! No inquiry has gone longer than 24 hours before there is a response or even a resolution to the issue. The Support team has even gotten on the phone with my tenants to resolve user issues. And here is the kicker: some of my tenants speak Portuguese, English is their second language.