Bobbi F.
Rust Sabrina dress was beautiful and…
Rust Sabrina dress was beautiful and beautifully crafted. I got lots of compliments on this stunner of a dress! I wore it as mog. Would definitely order from AW Bridal again! Thank you!
At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...
AW Bridal (awbridal.com) has 298 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Costume & Wedding · Atlanta, Georgia
Excellent

Costume & Wedding · Show Low, Arizona
Excellent

Costume & Wedding · San Carlos, California
Excellent

Costume & Wedding · San Jose, California
Excellent
298 approved reviews, newest moderated first
Bobbi F.
Rust Sabrina dress was beautiful and beautifully crafted. I got lots of compliments on this stunner of a dress! I wore it as mog. Would definitely order from AW Bridal again! Thank you!
Dan
I have a few AW Bridal dresses now and I am always blown away by the high quality and fit! Without fail the dresses always look so flattering on and are perfect for special occasions.
Viviane E.
Excellent quality for the price , I loved my dress and it fit me so well . The details on the fabric are absolutely beautiful , I will definitely be back for more special occasion dresses .
Ricki M.
The Mother of the bride dress I purchased was perfect! I followed the size chart, included my height and hollow measurements and the height of my shoes. The fit was perfect, the dress was very well made, and the material was wonderful. And, it arrived with time to spare. I couldn’t be more thrilled! Thank You so much.
Albina
Got the most perfect dress from AW bridal! Quality is amazing, I would probably recommend sizing down a little bit, but other than that everything is great! Customer service is also very helpful and quick to answer any questions! Definitely recommend them!
Tahni H.
Worst company ever! Not American. Order came from China. It says on their website that you can return but it is not true! I'll finish this later. Ended up costing 3x the amount it should have.
Response from AW BridalJul 24, 2024
We want to express our sincerest apologies for any confusion and inconvenience you have experienced with your order and the return process. We would like to clarify that we have provided you a U.S. return address via email, which may have been missed. We are eager to resolve this matter to your satisfaction and kindly ask that you check your email for our previous messages containing the U.S. return address. If for any reason you cannot find our emails, please contact us directly at [email protected], and we will promptly resend the information. Your satisfaction is our top priority, and we appreciate the opportunity to address any issues you may have.
Misha
BUYERS BEWARE! DO NOT WASTE YOUR TIME! TERRIBLE CUSTOMER SERVICE!!! The company shipped me the wrong color dress, and has done everything they can to avoid giving me a refund for their own mistake! I followed all of their rules, sent them pictures (they have asked multiple times for photos) and I have been emailing them back and forth for WEEKS with no resolution. Then instead of providing a refund, they offered to give me $20 to keep the dress when I paid nearly $100 for it, and I have no use for it because it is the wrong color! They also do not pay for return shipping, even when it is THEIR mistake...they expect their customers to pay to return a dress they should not have been shipped in the first place. I would never buy from them again. Save yourself the hassle and order elsewhere!
Response from AW BridalJul 24, 2024
We want to extend our sincerest apologies for the inconvenience you've experienced with your order. Regarding the color issue of the dress you received, we acknowledge that the delay in resolving your problem was due to a miscommunication regarding the photos required to confirm. We are actively working on streamlining our communication processes to ensure a more efficient and hassle-free experience for our customers in the future. Please be assured that a full refund has been processed for your purchase as a reflection of our commitment to customer satisfaction. We value your feedback and are dedicated to improving our service.
elaine H.
My gown fit perfect. It is beautiful! I was kept updated on my gown, made for my measurements. The gown arrived in a very reasonable time frame. I would highly recommend them .